Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 79% delle recensioni ha 5 stelle
  • Il 12% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
8 maggio 2023

Great app for adding appointment bookings to your store. Easy to set up and use. First class support. Highly recommended.

Cooee Commerce
Stati Uniti
Oltre 2 anni di utilizzo dell’app
16 settembre 2023

This company prides itself on denying refunds to customers who forgot to cancel their subscriptions. Even if you warn them right after a charge they will hide behind their cancellation policy to not refund you. Shopify even honors a subscription refund so I'm not sure why they think they can do this. Also, they purposely make it impossible to cancel your subscription service unless you ask them to cancel it for you. I see that as disturbing because almost every subscription service has a cancellation option in their app settings. Please refrain from using this service as there are more honorable and reputable booking apps available. The last thing is don't be afraid to use a credit card chargeback to get your money back from this company.

Summer Eyes
Stati Uniti
Circa un mese di utilizzo dell’app
Sesami Inc. ha risposto 21 marzo 2024

Hi David,

We are here and have always been here, working with partners like yourself. We have the most generous free trial in our category, making sure you're not rushed to set things up. We even offer a free onboarding call.

And canceling your Sesami plan is like any other Shopify app by uninstalling the app. This is well documented in our help guides and we also shared that with you by email.

Even though we don't have a refund policy, but we did refund you as a courtesy since you are a partner, and we believe we are in this together. We sent you tens of emails, making sure you got your refund, but no response.

We appreciate you replying to our emails and reconsidering your one-star review, to make things fair.

22 giugno 2023

this is exactly was i was looking for. It was kind of confusing at first but being able to watch videos helped a lot!

PNW Happy Cleaning
Stati Uniti
3 mesi di utilizzo dell’app
2 giugno 2023

Had a great customer service experience with Sesami. I hoped on a video call with Leonardo and he was able to answer all of my questions.

Baird Farm Maple Syrup
Stati Uniti
Circa un anno di utilizzo dell’app
3 luglio 2023

Great app for prepaid appointments. Had a free onboarding call. Super helpful. Syncs great with my Google calendar.

Peter Benes
Canada
Oltre un anno di utilizzo dell’app
18 maggio 2023

great support from the team making adjustments to work just right for our business - always quick to resopond

tokyobike London
Regno Unito
21 giorni di utilizzo dell’app
Data modifica: 10 maggio 2023

This app is very well developed and easy to use. The all front and back experience is good and the customer service is reactive!

talm
Francia
2 mesi di utilizzo dell’app
12 dicembre 2023

Incompréhensible

MakeMyMask
Francia
Oltre un anno di utilizzo dell’app
Sesami Inc. ha risposto 21 marzo 2024

Salut Julie,
Nous serions ravis de recevoir vos commentaires et de vous aider. Veuillez répondre à nos e-mails ou nous envoyer un e-mail à help@sesami.co.

5 luglio 2023

good app but i costomer get a bit lost when they click the book
ada

Virtua vr
Canada
2 giorni di utilizzo dell’app
27 luglio 2023

Guter Service, gut gut gut gut gut gut gut gut gur gur gut gut gur gur gur gur gur gut gur gut gur gur

bizzyBoostr
Austria
4 mesi di utilizzo dell’app