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Mariana was very pleasant and informative. Even though we went over our time frame, she was courteous enough to continue helping and suggesting options I needed for my store. Thank you so much and look forward to using the Sesami platform for my business
we love sesami we use it for our Piercing studio and the integration with shopify make everything easy and consistent. The team is also responsive and very helpful!
Thanks for changing my consult times to 60 minutes!
I would definitely recommend this app to others
I had a coding issue with one of my Flow's and the support team provided personalized, quick help and spotted the problem for me, saving me a lot of time and frustration, thank you to the support team!
Sesami suddenly took off all of my availability for bookings and I was not notified nor did i change any settings. i did not have an bookings for a month due to my clients seeing no availability for any date on forward.
Hey Kimora, Thank you for your review!
The availability is not showing as usual because of an invalid variant value, which can be fixed instantly by updating the duration to a readable value like "1 hour". We tried to contact you by email and phone several times and will try to connect again.
I had an issue with the code not responding on a featured product and the fine folks at Sesami were able to get the troubled code fixed pretty quick.
I would really recommend Sesami: Appointment Booking app to my other friends or anyone who are into the same field as they provide a very good software which is easy to use, integrate into your website as well as great customer support. :)
Customer support is great!
They were fast in helping me to set up the services for my shop.
My website was set in 2019 to sell services and did so since then, but with a checkout process and UX originally meant for physical products
There was enough content before the checkout so that customers understood what was happening but it was not for everyone, and not optimal
On the side, a booking solution was set to have some level of scheduling but it could only run in one language at the time (I need 3) and as a separate system, not all customers could find it, prices needed to be replicated all the time and there was limited bundled content
All that while the primary website had everything to sell services but was thoroughly missing a proper checkout process for services
So it's like the site was always waiting for Sesami to exist
It took me a few hours to get everything set, and customers started using it on the next day, which is amazing, on top of that Sesami opened several ways to do several new things, like have 2 bookable workflows at the same time