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We have been using Sesami for over two years now for booking on our online site. The App is amazing and very user friends for both our customers and staff to use. The help & support team for the app are very helpful and very responsive.
Great app and awesome customer support! I had some issue with it conflicting with my theme but the rep at Sesami was all over it and got the whole developer team involved to make it work.
I have been really impressed with the whole team at Sesami. They have been extremely supportive throughout the whole process.
It's the only system that is flexible enough to allow my tricky process to be developed and brought to life.
I can't reccomend this app enough.
Thanks for your glowing review. We're here to help as we know each business is unique with it's own processes.
Took me quite some time to get it working with existing products - but great app for bookings :) :)
Hello there, Thank you for sharing your feedback and writing us a review!
We’d love to know more about your experience and to see how we can make it better, specifically adding your existing products to Sesami as you mentioned. Please book a call with us here https://sesamiapp.myshopify.com/products/sesami-support-call or drop us a line to help@sesami.co
Great app, plus Randy & team are super responsive & helpful.
Features like buffer time are very useful to incorporate travel time into agenda for services delivered at the customers' home.
That's great! Thanks so much for you support and review! For those reading these reviews but haven't signed up yet, in Sesami you can set "buffer times" before and/or after appointments, for breaks, preparation and travel. :)
Mariana has been the most help in trying to correct a constant error. She was helpful, swift and knowledgeable, I am very very impressed by the options and updates the team gave my store THANK YOU
Hey thanks for taking the time to leave us a review. To reply to some of your points:
- The time slots that are generated in your Sesami calendar are based on the availability you set as well as the duration of your services. So for example if you have a 1 hour booking service and you set your availability to 2pm to 5pm, you would see time slots : 2pm, 3pm, and 4pm. Send us a message and we'll do our best to help you get your time slots looking like the way you would like.
- In regards to your comment about being overpriced - like all business expenses in this category, the value is really based on how much time do you believe you will save and how much more revenue you will generate using an app like Sesami per month. If you believe that it will be more than $50 worth of time a month, then maybe Sesami is an app that you might want to use. If not, that's okay - we have a $0 and a $19 plan that might be interesting to you.
The Sesami Team
Just installed, but very pleased so far with the results! Dashboard is WAY easier and more intuitive than previous apps we've tried. Customer service was quick to help resolve any issues. Would definitely recommend.
I couldn’t be more pleased with the help. I am a complete novice ~the rep not only helped, but went above!
Super SAV, simple d'utilisation, je recommande. Quelques petits soucis au démarrage sur la visualisation du calendrier, mais le chat de support à su régler rapidement le problème.
Very friendly and great support team! They helped me setup the app with my theme (wookie) and now it is working.