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My website was set in 2019 to sell services and did so since then, but with a checkout process and UX originally meant for physical products
There was enough content before the checkout so that customers understood what was happening but it was not for everyone, and not optimal
On the side, a booking solution was set to have some level of scheduling but it could only run in one language at the time (I need 3) and as a separate system, not all customers could find it, prices needed to be replicated all the time and there was limited bundled content
All that while the primary website had everything to sell services but was thoroughly missing a proper checkout process for services
So it's like the site was always waiting for Sesami to exist
It took me a few hours to get everything set, and customers started using it on the next day, which is amazing, on top of that Sesami opened several ways to do several new things, like have 2 bookable workflows at the same time
Customer support is great!
They were fast in helping me to set up the services for my shop.
Sesami suddenly took off all of my availability for bookings and I was not notified nor did i change any settings. i did not have an bookings for a month due to my clients seeing no availability for any date on forward.
Hey Kimora, Thank you for your review!
The availability is not showing as usual because of an invalid variant value, which can be fixed instantly by updating the duration to a readable value like "1 hour". We tried to contact you by email and phone several times and will try to connect again.
I would really recommend Sesami: Appointment Booking app to my other friends or anyone who are into the same field as they provide a very good software which is easy to use, integrate into your website as well as great customer support. :)
They are so easy to work with and always willing to help
Service à la clientèle très rapide et efficace
application fonctionne parfaitement
Hyvä sovellus, Ystävällinen ja asiallinen asiakaspalvelu.
This booking app has helped how I manage my business with its intuitive interface, customizable options, and seamless integrations. The professional appearance leaves a great impression on clients. Excellent customer support rounds out this indispensable tool for any professional.
Thank you so much, Stephanie, for your beautiful review!
We are grateful to call you a client who not only uses our platform but also helps us improve it by always providing insightful feedback. We're so excited to grow together as you scale your business.
This is a great booking solution for any business looking for a cost-effective way to start taking bookings on their Shopify store. It offers most features you might want to get started with and fantastic customer service! Mariana in particular has been incredibly helpful, especially recently when ironing out some issues we had with a Shopify 2.0 upgrade. From my experience, they seem to be actively responding to customer feedback and offering new solutions to individual customers' circumstances and needs all the time. Totally recommend!
I freaking love Sesami. It's made my service based business work so smoothly without so much manual labor. I'm only one woman and so when I scale my business up it's less work on me. There's always a way to do what you wish you just have to ask. The customer service reps are incredibly kind and so attentive. It doesn't take long to receive the help you need. If you're confused (like me often) just ask and I swear there's gonna be a solution.
When it comes to the service itself its so seamless and easy. I love this dang app.