Propel Replay & Session Record

Propel Replay & Session Record

Recensies (629)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
19 december 2024

Haven't used it much yet, but seems to be working as intended and the support answared me fast

Ergilo
Zweden
Ongeveer 13 uur gebruiken de app
Propel Commerce heeft geantwoord 20 december 2024

Hello friends at Ergilo,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

22 oktober 2024

So far i have gotten no issues. The replays are really on point and very user friendly application. I highly recommend it!

FumaBlades
Canada
28 dagen gebruiken de app
Propel Commerce heeft geantwoord 23 oktober 2024

Hello friends at FumaBlades,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

16 oktober 2024

great to find out about potential flaws of the website and exit points of your customers, can recommend especially if you are unsure why you are not converting

AmaraBrighton
Oostenrijk
Ongeveer 2 maanden gebruiken de app
Propel Commerce heeft geantwoord 18 oktober 2024

Hello friends at AmaraBrighton,

We're glad to hear our app is helping your business! Thanks for the review, Fabio! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

12 oktober 2024

amazing app very very good

OPTIONQAAF
Verenigde Staten
3 maanden gebruiken de app
Propel Commerce heeft geantwoord 14 oktober 2024

Hello friends at OPTIONQAAF,

Thank you very much for the review, Walid! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

21 oktober 2024

This would go down as one of the worst apps ever due to the customer support lying to me, I just got accidentally charged for 2 apps but after contacting their customer support I got refunded even though my trial period was over, I remember last week when same thing happened with this app the customer support guy lied to me that there was no refund option and made me switch to another plan with no refund option, plus once u re-installl the app your subscription would be gone

TinyScopes
Canada
21 dagen gebruiken de app
Propel Commerce heeft geantwoord 22 oktober 2024

Hello friends at TinyScopes,

As was explained, it wasn't the end of your billing cycle yet and so Shopify did not give us the option to provide you with a refund. Instead, we credited you the app charge to remove it from your Shopify bill.

Please review Shopify's limitations on refunds here:

https://shopify.dev/docs/apps/launch/billing/refund-app-charges#limitations

Specifically, limitation #1 which states that:

"You (app developers) can only refund charges that the merchant has paid for. If an app charge hasn't been paid, then you can credit the charge to remove it from the merchant's bill."

We regret that this Shopify limitation made for an unpleasant experience.

If you require any additional assistance, please reach out at any time, and we'll do our best to help.

Sincerely,
Chris @ Propel Commerce

4 november 2024

Propel Replay works great! The support I have received has been quick and very helpful. I was searching for a replay app so that I could disable Vitals and save money and that's what I will be doing now! Thanks

Milk Depot Inc.
Canada
3 dagen gebruiken de app
Propel Commerce heeft geantwoord 5 november 2024

Hello friends at Milk Depot Inc.,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

12 oktober 2024

very good application with a very easy-to-use interface. very responsive customer service and everything works perfectly. thank you.

Bloesi
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
Propel Commerce heeft geantwoord 14 oktober 2024

Hello friends at Bloesi,

We're glad to hear our app is helping your business! Thanks for the review, Anis! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

7 oktober 2024

Easy to use. Recommended

Rosetiny
Spanje
3 maanden gebruiken de app
Propel Commerce heeft geantwoord 8 oktober 2024

Hello friends at Rosetiny,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

30 december 2024

Great customer service

No No Worry
Hongkong SAR van China
Ongeveer 3 uur gebruiken de app
Propel Commerce heeft geantwoord 31 december 2024

Hello friends at No No Worry,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

17 oktober 2024

Very responsive support, kind, helpful.

Jazwares
Verenigde Staten
17 dagen gebruiken de app
Propel Commerce heeft geantwoord 21 oktober 2024

Hello friends at Jazwares,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce