Avaliações (425)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
29 de abril de 2024

I've recently started using Propel Replay & Session Record for monitoring my website traffic, and it's been incredibly insightful. This tool lets me see exactly how visitors navigate my site—what they click, how long they stay on each page, and where they seem to hesitate or drop off. It's super user-friendly, making it easy to set up and start tracking right away.

The playback feature is a standout, as it shows visitor interactions in real time, giving me a clear view of user behavior. This has been crucial for optimizing my website layout and improving user experience based on actual visitor actions.

Also, whenever I've needed a bit of extra help, the customer support has been responsive and helpful. Overall, Propel Replay & Session Record has made a significant impact on how I understand and improve my website, making it a vital tool for anyone serious about maximizing their site's effectiveness.

Muses Of Bohemia
Estados Unidos
14 days usando a aplicação
Questão respondida por Propel Commerce 1 de maio de 2024

Hello friends at Muses Of Bohemia,

Thank you for the AWESOME review, Russell! You are very much appreciated. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

12 de abril de 2024

Does exactly what it says it does. No complaints.

Lit Millennium
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Propel Commerce 15 de abril de 2024

Hello friends at Lit Millennium,

Thank you for the AWESOME review! You are very much appreciated. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

20 de março de 2024

This app used to be better. Viewing visitors is SO inconvenient. 3 clicks to open one session and then go back again to turn on another one? where are the filters? it's a mess. will not install again

KÂfemme
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Propel Commerce 21 de março de 2024

Hello friends at KÂfemme,

I understand your frustration, and I'm sorry to hear about your experience with the app.

It sounds like there might have been some confusion about navigating sessions.

On the 'Dashboard', the next / previous session buttons will switch between every session replay in your account.

If you go to the "Visitors" section and view a replay from there, the next / previous session buttons will only navigate between that particular visitor's sessions.

We recommend navigating sessions from the dashboard. That will show all session replays, and you'll have access to all the filters from there.

If you're open to it, I'd love the opportunity to clarify any confusion and address your concerns directly. Your feedback is valuable in helping us improve the app for all users.

- Tom @ Propel Commerce

2 de abril de 2024

Customer service was very spectacular!

TimberWolfGear
Estados Unidos
2 months usando a aplicação
Questão respondida por Propel Commerce 3 de abril de 2024

Hello friends at TimberWolfGear,

Thank you for the AWESOME review! It was a pleasure assisting you. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

2 de julho de 2024

nice app

Harmonique
Israel
About 23 hours usando a aplicação
Questão respondida por Propel Commerce 3 de julho de 2024

Hello friends at Harmonique,

Thanks for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

1 de julho de 2024

LOVE THE APP

my Blacin
Estados Unidos
About 16 hours usando a aplicação
Questão respondida por Propel Commerce 2 de julho de 2024

Hello friends at my Blacin,

Thank you for the AWESOME review! Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

16 de julho de 2024

This app has already helped me to identify pain points for my customers when they visit my website. The recording has a high fps and shows where the customers click as they navigate. It also provides a huge library of saved recording and an analytics page to see relevant data. I am currently on the free plan and it's doing everything I need it to do, and as my business grows I will continue to use this app. It's been great so far the the customer service has been excellent.

Layer Forge
Austrália
About 12 hours usando a aplicação
Questão respondida por Propel Commerce 17 de julho de 2024

Hello friends at Layer Forge,

We're glad to hear our app is helping your business! Thanks for the review, Byron! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

8 de abril de 2024

I LOVE this app! If you're wondering if you should install it, the answer is yes! This app helps me to literally see the customer journey and where we can improve our website to reduce lost sales on our site - be it page loading speeds, errors incurred, site navigation, popular and unpopular products. I wish I would've installed it sooner. Also, the customer service is top tier. They were able to assist me in my inquiry in minutes. I'm so glad to have found this app and will recommend it to others.

A Meaningful Mood
Estados Unidos
18 days usando a aplicação
Questão respondida por Propel Commerce 9 de abril de 2024

Hello friends at A Meaningful Mood,

Thank you for the AWESOME review, Eugenia! You are very much appreciated. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

13 de março de 2024

It does exactly what it says but, as an added bonus is the source of the visit. That is worth it right there to understand where the traffic is coming from.

Ariel Splash
Estados Unidos
4 months usando a aplicação
Questão respondida por Propel Commerce 14 de março de 2024

Hello friends at Ariel Splash,

Thank you for the AWESOME review! Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

24 de fevereiro de 2024

This app is so helpful, easy to use, affordable, and has good customer service. Highly recommended!

Stylezzle
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Propel Commerce 26 de fevereiro de 2024

Hello friends at Stylezzle,

We're glad to hear our app is helping your business! Thanks for the review, Ingrid! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce