Sezzle Widget

Im middle of the road here. everything was as expected for us. we had several sales over several months that used Sezzle but we found the % too high plus the 2% shopify took on top. other wise the platform worked perfect and intergraded into the website seamless. we ultimately canceled due to cost.

At first glance, Sezzle is great. It's convenient for customers and you can potentially increase your AOV, however, I did the math and the fee on Sezzle orders is 7.6% (that includes the 1% Shopify fee).
Then, when an order gets cancelled, you don't get that fee back, plus they charge a 2% cancellation fee on top of it.

This might be fine if you sell high-profit items, but we simply can't afford this.

I'm sorry, customers, but I'm pulling the plug on Sezzle.

Worst customer service. The widget wouldn't let me integrate into my theme and they just said sorry we can't help.

I don’t like how the Sezzle checkout option gives you so many problems

App installation was fine but given that unlike other more popular "pay later" services, new Sezzle merchants are not even listed or promoted within the Sezzle directory until they have processed an order. This situation seems unfair from a merchant’s perspective, and I am seeking clarification on what exactly they are sending monthly bills for when no customers have placed an order using Sizzle!? Needless to say won't be continuing with Sezzle.

Don’t inform users of fees. I signed up several years ago and it was free. Never told they stopped. Really upset at how much I’ve been charged in merchant fees because I don’t sell over a certain amount a month.

I am glad I came to see the reviews. I have been looking into other plans. I didn't realize the changes. I too am deleting the app. It is apparently not small business friendly. :(

I do NOT recommend Sezzle to sellers. I canceled an order minutes after the order, which means I don’t have the payout of funds from the order and instead of Sezzle just canceling the order and sending the funds back to her, they took the funds from me, funds I didn’t even receive. And if people don’t use Sezzle on your website, they also take funds from you, how nice.

I thought this was a wonderful app. I've used it for at least a year. However, upon updating it due to requirements, I am now notified that my account is frozen due to not having at least $300 worth of orders through this service monthly. That was not mentioned during sign up. I did not receive any information regarding this policy change. Therefore I will be deleting this app and my account. There is no issues with fees, however the proper thing to do would be to notify your customers and not be misleading as if this service is free and fees are charged when used. DISGUSTING business practices!

I could not get this to work at all with my theme and the coding ruined my cart and product pages. Shame because in theory, it's a great idea.