YSD SF Express Pickup Points , 7件のレビュー
絞り込む
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評価順
Updated: Looks like it is merely the issue of Shopify, so have revised the rating further. Hope to work with you in the future again when Shopify finally willing to resolve this issue.
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After choosing the SF locker, such information cannot be displayed in the shipping address unless you use a private browser. It is something the App / Shopify need to deal with. Many customer got misled and frustrated because of such issue.
Also, the customer will be required to choose 2 times the shipping method. First time right after clicking checkout button, second time right after confirming shipping address.
We would like to thank you for your attention and address the issues you were facing in our app.
After choosing the SF locker, such information cannot be displayed in the shipping address unless you use a private browser. It is something the App / Shopify need to deal with. Many customer got misled and frustrated because of such issue.
> We are really sorry for this. This issue is caused by a recent Shopify update about the checkout page which breaks our app. To solve this issue, when customers click '前往結帳', our app now copies the address of their chosen pickup location. So if the address is not filled in automatically, customers can still manually paste the address and continue their checkout process. We hope this can at least smooth the checkout process for your customers.
Also, the customer will be required to choose 2 times the shipping method. First time right after clicking checkout button, second time right after confirming shipping address.
> Yes, you are right. This is just how Shopify checkout works right now. If there is a better solution in future, we will definitely update our app to reduce the number of times customers need to choose.
Again, we would like to thank you for your time!