レビュー (7)

総合評価
4.2
評価レベルごとの件数
  • 評価の71%は5つ星です
  • 評価の14%は4つ星です
  • 評価の14%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
編集日:2023年1月19日

Updated: Looks like it is merely the issue of Shopify, so have revised the rating further. Hope to work with you in the future again when Shopify finally willing to resolve this issue.

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After choosing the SF locker, such information cannot be displayed in the shipping address unless you use a private browser. It is something the App / Shopify need to deal with. Many customer got misled and frustrated because of such issue.

Also, the customer will be required to choose 2 times the shipping method. First time right after clicking checkout button, second time right after confirming shipping address.

買書書 BuyBookBook
中華人民共和国香港特別行政区
アプリの使用期間:約1ヶ月
YSD HK LIMITEDが返信しました 2023年1月15日

We would like to thank you for your attention and address the issues you were facing in our app.

After choosing the SF locker, such information cannot be displayed in the shipping address unless you use a private browser. It is something the App / Shopify need to deal with. Many customer got misled and frustrated because of such issue.

> We are really sorry for this. This issue is caused by a recent Shopify update about the checkout page which breaks our app. To solve this issue, when customers click '前往結帳', our app now copies the address of their chosen pickup location. So if the address is not filled in automatically, customers can still manually paste the address and continue their checkout process. We hope this can at least smooth the checkout process for your customers.

Also, the customer will be required to choose 2 times the shipping method. First time right after clicking checkout button, second time right after confirming shipping address.

> Yes, you are right. This is just how Shopify checkout works right now. If there is a better solution in future, we will definitely update our app to reduce the number of times customers need to choose.

Again, we would like to thank you for your time!