Reseñas (27)

Calificación general
1,7
Recuentos por nivel de calificación
  • El 11% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 85% de las calificaciones son de 1 estrellas
25 de octubre de 2024

If you already use Shareasale and need to change the way tracking works when you "upgraded" your Shopify cart - this app is what you need. I have no experience with the datafeed portion that others are complaining about, but the tracking works.

Doubletake
Estados Unidos
Alrededor de 1 hora usando la aplicación
23 de junio de 2022

The ShareASale app is excellent for driving revenue to your business. They are a great company to work with and I strongly suggest this channel to grow your brand. Retail E-Commerce...

Dressbarn
Estados Unidos
Casi 3 años usando la aplicación
19 de julio de 2022

A good one, easy to apply, low platform fee but sometimes order can't be tracked according to our partner. But ok

Coolladen
RAE de Hong Kong (China)
Más de 2 años usando la aplicación
2 de febrero de 2022

The app does not transfer a datafeed from Shopify to Shareasale. That should be one of the main reasons for the app. Why does it not exist?

Gemini Sound
Estados Unidos
Más de 2 años usando la aplicación
29 de noviembre de 2023

I'm not one to ever write a negative review and can usually resolve issues easily but the customer service with shareasale is the most unresponsive and worst I have ever dealt with as a business owner. We've tried to get help with an urgent issue for over two weeks now (which should have a simple solution) and their team doesn't address and resolve the issue and won't hop on a 10 min call to solve it together. I have emailed, called and submitted tickets and nothing. I asked them to help escalate the issue but the two responses I have gotten from Maxine and Stephan have gotten us nowhere. Super disappointed in our experience so far and unfortunately since they won't help solve the problem we will likely be switching affiliate programs. If you're looking for an affiliate program with support, this is not the one to go with.

Mentionables
Estados Unidos
Casi 2 años usando la aplicación
28 de octubre de 2022

Technical issues are occuring with this app and data feed synch. Rather than attempt to resolve the problem, ShareASale tech support blamed silly issues such as having " characters in product descriptions for the bug and said I would have to rewrite all of them manually for their app to work. I keep asking for support and will follow up if they ever get back to me. Overall a bad app experience so far.

Paneros Clothing
Estados Unidos
Más de 1 año usando la aplicación
Fecha de modificación: 11 de agosto de 2023

They have charged me over $1,000 and there is not a single sale. I asked for a refund of $ 150 that was on my balance, but support does not answer. Scammers. You need to be careful.

After they answered me, I correct the review: there were 2 sales. At the same time, I paid $750 for connecting to the platform and several hundred dollars for sales and monthly maintenance.

Now I'm trying to close my profile and get $133 back. Trust me it's hard...

My request is 1091380

Dentiphoto
Estonia
8 meses usando la aplicación
ShareASale respondió 7 de agosto de 2023

Thanks for contacting us. Actually there have been multiple sales in your program. We also responded to your request for a refund within a few hours, listing the information we needed to close your program; to date we have not heard back from you which is why your program remains open. We would be happy to resend the list of what’s needed to close your program; please contact us at shareasale@shareasale.com and we will resend it and assist you through the process.

1 de febrero de 2023

TOTAL CRAP APP. TOTAL WASTE OF MONEY. HOLD YOUR NOSE AND RUN AWAY!!!
NOTHING TO SEE HERE, MOVE ALONG ...

Old Whippersnapper's® Natural Handmade Manly Soaps
Estados Unidos
7 meses usando la aplicación
ShareASale respondió 1 de febrero de 2023

Thank you for letting us know that you were not having a great experience placing your program on the ShareASale platform. I've looked into your account and there are quite a few things which could be done to generate positive results. I want to make sure that you are aware of all of the training and support tools and educational materials we have available, including chatting with a member of our team to help you optimize your program. Just send an email to shareasale@shareasale.com and we can start the process to make your program a success!

21 de julio de 2023

I don't think such poor rating is unjustified.
Just the other day after I paid, I tried to seek some official tutorials on how to set up the program, but I received a reply that it was a self-service platform and they could only give some suggestions. Didn't even read my email needs carefully and I don't think the cooperation will provide any good service after that.
I suggest that merchants who haven't joined yet can consider working with other affiliate marketing platforms that offer better services, seriously.

Belovia
Estados Unidos
4 meses usando la aplicación
16 de enero de 2022

So far so good. I like that the app automatically voids commissions for any fraudulent or canceled orders. Also, generates a data feed automatically for our affiliates from our Shopify store. Would be even better if ShareASale had a Klaviyo integration.

LUX LAIR
Estados Unidos
Alrededor de 2 meses usando la aplicación