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TOTAL CRAP APP. TOTAL WASTE OF MONEY. HOLD YOUR NOSE AND RUN AWAY!!!
NOTHING TO SEE HERE, MOVE ALONG ...
Thank you for letting us know that you were not having a great experience placing your program on the ShareASale platform. I've looked into your account and there are quite a few things which could be done to generate positive results. I want to make sure that you are aware of all of the training and support tools and educational materials we have available, including chatting with a member of our team to help you optimize your program. Just send an email to shareasale@shareasale.com and we can start the process to make your program a success!
A good one, easy to apply, low platform fee but sometimes order can't be tracked according to our partner. But ok
We were willing to pay the fees. We installed the tracker. We went through all the pop up blocking. Could not get the "self service" set up wizard to pick up a sale. Support kept sending us form responses, would not get on the phone to screen share. Gave up. Installed a different app that was working in 8 minutes, required no browser manipulation, picked up our theme template, and was live with our existing affiliates in a day. This is just superbly outdated tech.
We apologize that you had a poor experience with our service team. Upon further review by our integrations team management, we noticed that you have Recharge installed on your site. Recharge uses a customized thank you page rather than the standard Shopify thank you page on recurring purchases and requires a separate tracking install. We do have a copy and paste coding plan that you can use to install tracking on your Recharge thank you page. If you ever consider working with us again in the future, we would be happy to put you in touch with a team lead to help finalize your install and ensure a more positive working experience with us.
Like other users, this app is not good at all. It doesn't even load, having cookie issues with Chrome and Safari...
Edit/response (4th June):
I actually submitted a ticket through your website AND responded to an email requesting support. I’ve recieved no response.
Thanks for letting us know that you are having an issue with integrating into the platform. I see that you have not submitted a ticket to our support team for individual assistance through the process. If you scroll to the bottom of your current integration page, you’ll see a link to “Submit Ticket.” Just complete the request and our team will be happy to assist you. You can always send an email to shareasale@shareasale.com requesting assistance as well. We’re always glad to help!
The ShareASale app is excellent for driving revenue to your business. They are a great company to work with and I strongly suggest this channel to grow your brand. Retail E-Commerce...
The app couldn’t be loaded
This app can’t load due to an issue with browser cookies. Try enabling cookies in your browser, switching to another browser, or contacting the developer to get support.
We are aware that there is an issue and are working to resolve it as quickly as possible. In the meantime, we do have an alternative solution. Please submit a ticket through our system so that we can assist you with your goal of launching ASAP on ShareASale. You can find the "Submit ticket" link at the bottom of your current integration page.
Installed the app, but cant use it and there is no way to troubleshoot this error.
Tried reaching out to ShareASale support but no response either.
I’m trying to use their Shopify app, but it needs to be updated to support the SameSite cookie security changes made to Chrome 80. Not sure if they ever updated their app for this.
Thanks for letting us know you experienced an issue. We are aware that this exists and are working to get it resolved quickly.
With the weekend, your request for support arrived through Shopify on Monday, and we responded within two hours of its receipt. Please let us know if the included instructions were helpful or if we can assist in any way. We would be most happy to do so!
Doesn't work at all. We have a ShareaSale account, but got an error upon trying to install the app to our store. Now the app seems to be installed, but the dashboard won't load. Just spins and spins. Reached out to ShareaSale support with no response.
So far so good. I like that the app automatically voids commissions for any fraudulent or canceled orders. Also, generates a data feed automatically for our affiliates from our Shopify store. Would be even better if ShareASale had a Klaviyo integration.
Too much Joining Fee.