Avaliações (87)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 85% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 10% das classificações são de 1 estrelas
Editado a 19 de maio de 2024

I do not recommend using it as drossshipping or using the photos of your products on your website to sell these products. Since they use photos from other boutiques without their authorization and are imitating the products of other suppliers. Additionally, much of their merchandise is on Shein, which is a problem for us as boutiques, since customers can purchase these cheaper products and not buy yours, because they can purchase them on Shein and the shipping is much more economic.

AlanAsh's Boutique
Estados Unidos
About 1 month usando a aplicação
Questão respondida por SHEWIN INC 14 de maio de 2024

Estimado cliente valioso,

¡Es un placer recibir tu amable correo electrónico y saber que has disfrutado de tu experiencia en Shewin con la ayuda de Ashley de nuestro equipo de atención al cliente!

En Shewin, nos esforzamos por ofrecer productos de calidad y una amplia variedad para que puedas encontrar piezas hermosas que se adapten perfectamente a tus necesidades. Nos alegra saber que has encontrado una gran selección en nuestra boutique.

Ashley es una parte invaluable de nuestro equipo y nos enorgullece saber que su dedicación al servicio al cliente ha marcado la diferencia para ti. Su compromiso con la satisfacción del cliente es incomparable, y estamos encantados de que hayas recibido un servicio excepcional a través de ella.

Si necesitas ayuda adicional o tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. Estamos aquí para ayudarte en todo lo que necesites.

¡Gracias de nuevo por elegir Shewin y por confiar en nosotros para tus necesidades de compras en línea! Esperamos seguir siendo parte de tu experiencia de compra en el futuro.

¡Que tengas un día maravilloso y lleno de éxitos!

Atentamente,
Shewin

21 de novembro de 2023

I'm not happy with customer service. I've been trying for 5 days to reach out to someone. I've gotten 1 response and now no ones responding. If this is how I can expect issues to be handled, I'll have to pass on this company all together. Pricing is high and customer service is atleast for me, non existent. I'll be removing their products from our store and going with a different supplier. I could only imagine the issues I'd have with a return.

Milanni Fashion
Estados Unidos
7 months usando a aplicação
Questão respondida por SHEWIN INC 23 de novembro de 2023

Dear Milanni Fashion,

I hope this email finds you well. I am writing to sincerely apologize for the lack of satisfactory customer service you have experienced with our company. I understand your frustration and disappointment, and I would like to assure you that we take your feedback seriously.

There may have been some kind of problem that prevented us from noticing your message. Whether it's a functional issue or an oversight by our customer service, we will take the issue seriously to avoid it happening again.

We have asked our dedicated customer service Ashley to contact you again to properly handle the usage issues you mentioned. In order to contact you as soon as possible and solve your problem, you can also contact her via email ashley@shewin.com, or Whatsapp: +8617359308731.

Once again, We apologize for the inconvenience and frustration caused. Your feedback is invaluable to us, and we are dedicated to making the necessary improvements to enhance your experience with our company. I assure you that we will take immediate action to address the issues you have raised.

Thank you for bringing these matters to our attention. I look forward to hearing from you soon so that we can resolve your concerns and restore your faith in our company.

Best regards,
Shewin

6 de dezembro de 2023

Very unhappy with customer service. I've had order pending since Thursday and been trying to get help with it but no one seems to want to help and I have been calm but all I get is don't be angry all the time I have customer waiting and I been left days with no progress to this issue so I do not recommend these at all the app from shopfiy store it doesn't seem to work the request goes though orders but shows nothing on the app and it seems to be to much effort for anyone to help.

I do not recommend

Purplicous Boutique
Reino Unido
18 days usando a aplicação
Questão respondida por SHEWIN INC 8 de dezembro de 2023

Dear Purplicous Boutique,

I am writing to express my sincere apologies for the unsatisfactory customer service experience you have encountered with our company.

For some reason, Jennifer, the customer service staff who contacted you before, is on vacation, which may have resulted in a delayed response. Regardless of the reason, we would like to apologize for your long wait. We take this issue seriously and have escalated our handling of the issue.

We have asked our dedicated customer service Ashley to contact you again to properly handle the usage issues you mentioned. In order to contact you as soon as possible and solve your problem, you can also contact her via email ashley@shewin.com, or Whatsapp: +8617359308731.

Once again, I apologize for the inconvenience and frustration caused. Your feedback is invaluable to us, and we are dedicated to making the necessary improvements to enhance your experience with our company. I assure you that we will take immediate action to address the issues you have raised.

Thank you for bringing these matters to our attention. I look forward to hearing from you soon so that we can resolve your concerns and restore your faith in our company.

Best regards,
Shewin

13 de abril de 2024

This is a real scam. They are not real dropshipping suppliers. You can find all their products on Temu or Shein much cheaper than the prices they offer you as a professional dropshipper. You're supposed to benefit from B2B prices as a professional. But you don't. Waste of time and certainly money.

Ma boutique
Espanha
23 days usando a aplicação
Questão respondida por SHEWIN INC 15 de abril de 2024

Dear Ma boutique,
We apologize that Shewin did not provide you with a perfect experience. We also appreciate your valuable feedback.

For dropshipping customers, we offer wholesale prices as well. This is the advantage we provide for dropshipping customers, even if it may be just a single dropship item.

Our core strength lies in offering low prices and high-quality products, which has satisfied many wholesalers and dropshipping customers. While other platforms may offer similar items, they certainly do not match our quality. As we are a manufacturer ourselves, the products we send out undergo multiple quality checks.

Many customers have earned profits through dropshipping with Shewin. You can contact our customer service to purchase some samples for firsthand experience.

If you have any further questions, feel free to reach out to our customer service team, and we will promptly assist you.

Best regards,
Shewin

19 de novembro de 2024

Very limited in the catagorys. also waisted 2 days now, waiting for products to list to shopify... its still acting slow, i messaged support this morning, no response. if this wasnt free, and my work wouldnt be fucked up, i would remove this app, and move on... You cant fix the generic, garbage descriptions in the app. Cant add a .99 for product prices. Talk about a great way to waist time fixing this shit if it ever gets into shopify, maby sometime this week, it will finish... I hope... This app sucks... Just find something else...

Gothic Outlaws
Estados Unidos
11 de dezembro de 2022

All of my products listed in my store has disappeared from my dashboard along with my orders. I have reached out numerous times in to get this fixed with no help whatsoever. The lack of communication is ridiculous and this has been a complete waste of my time.

Simply Southern Chic
Estados Unidos
About 2 months usando a aplicação
19 de novembro de 2022

Nobody can make money when it cost more than retail price with shipping,
please go to check out and see the shipping price if you don't believe me before wasting your time adding stuff, this isn't the only store who over price their shipping!

Sarah's Hidden Beauty
Estados Unidos
About 1 month usando a aplicação
Questão respondida por SHEWIN INC 20 de novembro de 2022

Hello Dear ,
I am so sorry to hear that !
About how to set the price ,we have a link for you to check out the shipping cost :https://www.shewin.com/h-shippingTool-default.html
and also if you have any question ,you can feel free to contact me !
But i didn't receive your email or leave message yet .
Can you send me email to check out :ashley@shewin.com

18 de setembro de 2023

The cost of shipping for the products that appear when importing them is not the same when applied to a purchase. I did a test purchase, and the shipping cost doubled. This makes it difficult to have competitive prices.

Beautyfuul Store
Portugal
4 days usando a aplicação
Questão respondida por SHEWIN INC 25 de outubro de 2023

Dear Beautyfuul Store,

We apologize for any inconvenience caused to your usage. We have been attempting to reach out to you recently in order to address the shipping fee issue you mentioned. We offer two options for shipping fee settings, and the actual fees may vary due to configuration issues.

If you require our assistance, please contact us. We will make every effort to assist you to the best of our abilities.

Thank you for your understanding, and we look forward to resolving this matter for you.

Best regards,
Shewin

5 de março de 2023

I downloaded this app because I thought the clothing and cups were ADORABLE, but come to find out the app crashed and doesn't work. I spent HOURS importing items just for it to crash the next day and I lost everything. Very frustrating. I thought I had finally found our #1 dropshipping app!

Halo Hustle, LLC
Estados Unidos
3 days usando a aplicação