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In base alla valutazione
Im still trying to figure it out.
Thanks for sharing. If you need any help or have questions, feel free to reach out to our support team. We're here to assist you!
I recommend but is giving me issues with orders.
Thank you for recommending us! We're sorry to hear you're having issues with orders. Please reach out to our support team so we can assist you and resolve the problem. Wishing you all the best!
Not able to solve a problem between customers order and fulfillment request
Thank you for sharing your feedback with us! We're sorry to hear that,
If you need immediate assistance or have further details to share, Our Live Chat response time is less than a minute and available to you M-F from 6am-6pm EST, with email support in less than 12 hours. We're here for you!
I don't know why it is asking me to give a review when I haven't used it yet, but I think its worth it!? I dunno..
Thank you for sharing your thoughts! We look forward to hearing your feedback once you've had a chance to use the app. Please feel free to reach out if you have any questions or need assistance.
Just uploaded my first product and there is nowhere for the buyer to upload the photo in the store. It's a little confusing but the product seems wonderful
Thank you for sharing your feedback with us! This is not the experience we want for our Merchants, our Support team can help! Please reach out to our live chat at help.shineon.com. Thanks again and keep up the great work!
I have yet to use shineon. So when i use it I would update my feedback.
That sounds great! We look forward to hearing your feedback once you've had a chance to use the app. Please feel free to reach out if you have any questions or need assistance.
So far, I have yet to be impressed with this service. I initially signed up for the "Starter" subscription with a free 7-day trial but canceled it due to persistent issues I encountered while uploading artwork for a plaque. The platform's interface could be more user-friendly, making the uploading process cumbersome and frustrating. Furthermore, customer support needs to be more helpful in addressing my concerns. Given these challenges, I find it difficult to justify paying for a consistently unreliable service that fails to meet my expectations. I will consider subscribing again once these fundamental issues are resolved. Until then, I cannot recommend this service to others or see myself investing money in it.
Thank you for letting us know your thoughts. We're sorry to hear about your experience. Our Live Chat team typically responds in less than a minute, available Monday to Friday from 6 am to 6 pm EST. If you reach out via email, we aim to reply within 12 hours. We're here to support you!
overall good app, but it is really difficult to know for sure waht product are made in Europ, if Europ is your market, brace your self to know what product are avalaible there :/
I found the process in adding my own designs easy to follow and quick. There was a good range of high quality products.
Thank you for the positive review! It's great to hear that, We're grateful for your presence in our community and look forward to celebrating your future successes!
It's a little hard to navigate
We appreciate your feedback! If you have any specific areas or features that you find challenging to navigate, please let us know, our Live Chat response time is less than a minute and available to you M-F from 6am-6pm EST, with email support in less than 12 hours. We're here for you! If this fixes the issue, please consider revising your review. Thank you!