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Super friendly app! No negative experience except they changed their membership scale. Stuff that used to be free is no longer free. Other than that great customer service and quality products.
Thank you for your feedback! We're glad you're enjoying the app and our customer service. We appreciate your understanding regarding the membership changes and are always striving to offer the best quality products and support. If you have any questions or need assistance, please feel free to reach out. We're here for you!
I have tried several times to create a product and the site freezes up and won't save
We're sorry to hear about your experience. Our Live Chat team typically responds in less than a minute, available Monday to Friday from 6 am to 6 pm EST. If you reach out via email, we aim to reply within 12 hours. We're here to support you!
Very helpful videos. Shine on has been very easy application to learn.
Thank you for your feedback! We're glad to hear that you found our videos helpful. We're here to support you every step of the way!
For anybody trying to get into the POD space I recommend this app. It is user friendly and very informative and helpful. No worries if you have questions just ask and you will be guided to information or informed of the answer. Four stars is only because I didn't know that even though you pay a subscription you still have to pay for each item ordered. That is something that should be addressed before signing up. Otherwise its a great app!
Thank you for the kind review! We're so grateful to have you as part of our ShineOn community! We're dedicated to providing the best experience possible for our users, and your feedback motivates us to keep improving. Thank you for your kind words and for choosing ShineOn!
Excellent company to pair with. Getting better with the product diversity that they have been focused on lately! The product posting page is a little frustrating for me personally, but that could be just a matter of preference.
Thank you for your positive feedback and for choosing ShineOn as your partner! If there are specific aspects or features you find challenging, please let us know so we can work on improving them. Your feedback is valuable, and we're committed to providing a seamless experience for our users. We're here to support you every step of the way!
The shipping was fast and no complaints about the beautiful product.
Thank you for your great review! That's fantastic to hear, If you need anything else or have any feedback to share, feel free to reach out.
I would recommend your platform to others
Thank you for the kind review! We truly appreciate your support and are thrilled to hear that you would recommend our platform to others. Your contributions to our community are greatly appreciated and we're excited to see you continue to succeed!
I still new I am not sure if this will work or not but the good thing is shineon offer a free option so everyone can try to take himself to seccess.
Thank you for the kind review! We look forward to hearing your feedback once you've had a chance to use the app. Please feel free to reach out if you have any questions or need assistance.
The app is pretty user friendly if you have some sort of knowledge on a computer or smart device but for me it was a bit challenging to start. I think i just expected it to be more difficult to work with than it actually was. Now I'm getting the hang of it, and it is actually becoming fun to explore and create with.
Thanks for the great review! We're really happy to hear that. Keep doing awesome, and if you need any help, just let us know!
Its an interesting app and loving it. If some other features can be added for the free to help new business scale further and achieve more. Would definitely recommend it anytime
Thank you for your feedback and recommendation! We're glad you're enjoying the app. We're always looking to improve, so your suggestion is greatly appreciated. Thank you for being an integral part of our Print-on-Demand community and we can't wait to see you reach new heights!