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Everything has been pretty seamless and easy to use. Products have shipped on time and no complaints from customers at this time.
So far, I have yet to be impressed with this service. I initially signed up for the "Starter" subscription with a free 7-day trial but canceled it due to persistent issues I encountered while uploading artwork for a plaque. The platform's interface could be more user-friendly, making the uploading process cumbersome and frustrating. Furthermore, customer support needs to be more helpful in addressing my concerns. Given these challenges, I find it difficult to justify paying for a consistently unreliable service that fails to meet my expectations. I will consider subscribing again once these fundamental issues are resolved. Until then, I cannot recommend this service to others or see myself investing money in it.
Thank you for letting us know your thoughts. We're sorry to hear about your experience. Our Live Chat team typically responds in less than a minute, available Monday to Friday from 6 am to 6 pm EST. If you reach out via email, we aim to reply within 12 hours. We're here to support you!
Great for selling and amazing services
Thank you for the positive review! Wishing you all the success!
Awesome product easy to manage, from the start it gave me all I need .
Thanks for the great review! We're really happy to hear that. Keep doing awesome, and if you need any help, just let us know!
i think shineon is a great product to sell.
Thank you for your wonderful review! We're so happy to hear that. We're honored to have you as a part of our community and look forward to seeing you thrive!
From the moment I reached out with a query, I was greeted with warmth and professionalism. The representative named Shaira, not only addressed my concerns promptly but also went above and beyond to ensure that I felt heard and valued as a customer. Their knowledge and expertise were evident, as they provided clear and concise solutions tailored to my specific needs. I would definitely recommend ShineOn to others. This is a great platform to all POD sellers.
Thank you so much for your glowing review! We're thrilled that you've had such a positive experience with ShineOn. Your kind words mean a lot to us, and we're honored to be a part of your journey. Keep up the great work, and let us know if there's anything we can do to help!
Great source for personalized products. I wish this site was discovered sooner by me. It's definitely a game changer.
Thank you for your kind words! We're committed to ensuring your satisfaction at every step. Your presence in our Print-on-Demand community enriches us all, and we look forward to seeing your success!
I am very disappointed with the lack of help. There are changes that need to be made (photos, prices) . You have my money so I guess that was the goal. No benefit to me. Set up to fail. P
Thank you for sharing your feedback with us. We apologize for any inconvenience you've experienced. Our Live Chat team is available Monday to Friday from 6 am to 6 pm EST and typically responds in less than a minute. If you contact us via email, we strive to reply within 12 hours. Please know that we're here to support you!
Great POD vendor with friendly customer support and quality products.
Thank you for the positive review! It's great to hear that, We're grateful for your presence in our community and look forward to celebrating your future successes!
Best full service POD supplier for beginners! FREE Plan to start to minimize cost. I highly recommend Empire Builders if you can swing it! If not there is a TON of FREE training in the AP, FREE FB group, and YT Channel with a ton of training videos! ShineOn provides free support at an unmatched level! High Profit Margin on the products they offer for POD. Must Have for any e-com POD business!