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Lots of Products in their Catalog that will not import into Shopify. There support email is non-existent. I have sent numerous emails to their support address for months now and have never heard back.
New to Shine On.10/1/23 . I am having a hard time connecting you your page to set up design cards. Requesting help. Updating note to Shine-On 2/5/24 Still having issues bring product over to my store. One in particular the Acrylic Plaques can get them to port over to my website/store. Requesting heplp to no avail.
this app has continuous problems that never seem to get addressed
Every product I added to my site has no notation that it's out of stock. but when I look at it on my website, every single one says Out of Stock. How can items that are to be personalized all be out of stock. Also a video or 2 to watch on how to use your site would be helpful as opposed to a bunch of posts to read
Thank you for bringing this to our attention, and we’re sorry for any confusion caused by the “Out of Stock” display on your site. Please reach out to our support team so we can investigate this right away and help you get everything running smoothly.
We also appreciate your feedback about the video tutorials—adding more video resources is a great idea, and we’re working on creating more content to make getting started even easier.
Thank you for your feedback!
-ShineOn Team
I was really disappointed when I saw there options was very limited
I was under the impression that there would be a lot more options to choose from
not comments
If you have any thoughts or suggestions in the future, we're always here to listen. Wishing you all the success!
