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Só estou fazendo isso, pois não consigo utilizar as funcionalidades do site. Isso não é legal!
Lamentamos muito saber que você está enfrentando dificuldades com o site. Sabemos como é frustrante quando as funcionalidades não estão funcionando como esperado. Por favor, entre em contato com nossa equipe de suporte para que possamos resolver isso o mais rápido possível e garantir que você tenha a melhor experiência com ShineOn.
Obrigado pelo seu feedback!
-ShineOn Team
been with shineon for about a year, They got great products and customer service. I don't know if I have bad designs or bad site layout but I have had only 3 sales over the whole year.
ShineOn as a company is great! They are constantly putting out information on how to start or grow your business. As a newcomer to the POD game, I SERIOUSLY appreciate that! My only wish is that they would update their products. The jewelry style seems to only appeal to 1 demographic - my 75 year old mother [palm to face]. In their trainings, they keep saying that the actual product doesn't matter, but I'm sure it helps - I know that even if I LOVED the message, if the jewelry isn't appealing, I'm not buying it! I'll copy that message I love into a $4 card instead! I would LOVE to see some more variation in the product catalog.
Not able to solve a problem between customers order and fulfillment request
Thank you for sharing your feedback with us! We're sorry to hear that,
If you need immediate assistance or have further details to share, Our Live Chat response time is less than a minute and available to you M-F from 6am-6pm EST, with email support in less than 12 hours. We're here for you!
I have yet to use shineon. So when i use it I would update my feedback.
That sounds great! We look forward to hearing your feedback once you've had a chance to use the app. Please feel free to reach out if you have any questions or need assistance.
i'M stuck on the steps to creating my store on join FB community its telling me to join before I can go to next steps and I already joined???
NEW
I did everything on my behalf to fulfill with ShineOn but it's still not processing my orders
I will recommend this to others, but the little challenge I have right now is that my customers cannot print in their names on the CUSTOMIZED NECKLACE. I am not sure why, but it will be nice if you guys can fix it ASAP.
So far, I have yet to be impressed with this service. I initially signed up for the "Starter" subscription with a free 7-day trial but canceled it due to persistent issues I encountered while uploading artwork for a plaque. The platform's interface could be more user-friendly, making the uploading process cumbersome and frustrating. Furthermore, customer support needs to be more helpful in addressing my concerns. Given these challenges, I find it difficult to justify paying for a consistently unreliable service that fails to meet my expectations. I will consider subscribing again once these fundamental issues are resolved. Until then, I cannot recommend this service to others or see myself investing money in it.
Thank you for letting us know your thoughts. We're sorry to hear about your experience. Our Live Chat team typically responds in less than a minute, available Monday to Friday from 6 am to 6 pm EST. If you reach out via email, we aim to reply within 12 hours. We're here to support you!