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I found ShineOn while trying to start a home business. After researching, I loved the fact that the company is based in Tampa, Florida and that they do most of their production there. Having a distributor which is US-based is important to me. The wide variety of products, add-on selections, and customization service is excellent. After receiving a Sample Product Kit, I knew that I could use ShineOn products as products I believe in. Having seen the quality and craftsmanship firsthand, I am proud to be associated with such a fine, US-based company. The website is extensive and takes a while to go through. As I am self-taught, the numerous tutorials and videos have been very helpful. I have never had a bad experience using the Customer Service Live Chat. I will say that the Bot is not very helpful most of the time (at least for me). Some of the tutorials do not cover everything a newbie needs to know in order to properly set up the site and publish it. However, that is a small negative in the grand scheme of things. I look forward to building my business and hopefully supplementing my income.
Thank you so much for your thoughtful and detailed review! We're thrilled to hear that you appreciate ShineOn's US-based production and product quality. It's wonderful to know that our variety of products, customization options, and the Sample Product Kit have met your expectations.
We’re glad the tutorials and customer service have been helpful to you, though we understand your feedback about the bot and tutorial coverage. We’ll take that into consideration as we continue to improve our resources for newbies.
We’re excited to see your business grow and hope ShineOn helps you reach your goals of supplementing your income. If you ever need more support, we’re always here to help!
Keep shining and happy selling!
We need more jewelry options, and a direct etsy integration, but so far im loving it.
Thank you for the feedback! We're so glad you're enjoying ShineOn and appreciate your suggestions for more jewelry options and a direct Etsy integration. Enhancing our product range and expanding integrations is definitely on our radar as we strive to support your business growth.
Keep shining and happy selling!
I have had a great experience so far. Only issue is not getting clarity on how to upload my seller certificate. Have had an open ticket for weeks.
Thank you for sharing your experience! We're glad to hear it’s been positive overall, but we apologize for the delay in resolving your open ticket. Ensuring clarity on things like uploading your seller certificate is important, and we’ll do our best to speed up the response on this. Thank you for your patience, and please reach out if there’s anything else we can assist you with in the meantime.
Thank you for your feedback!
-ShineOn Team
Have not received my first order yet. However so far using the add and uploading projects has been pretty easy.
Thank you for sharing your experience so far! We're glad to hear that adding and uploading products has been smooth for you. Your first order should be on its way soon, and we hope it exceeds your expectations. If you have any questions in the meantime, feel free to reach out!
Keep shining and happy selling!
Hard work but pretty easy to use. I've only just started so I can't say for certain if this investment has paid off. TBD.
Thank you for sharing your experience! We know that building a business takes effort, but we're glad to hear you find ShineOn easy to use so far. Every journey has its own pace, and we're here to support you as you continue to grow and see the results of your investment.
Keep shining and happy selling!
So far so good, it was easy to set up and the products are beautiful. I just wish they would expand their product line. Overall, I reccomend it.
Thank you for sharing your thoughtful review! 🌟 We’re so happy to hear that you found the setup easy and love the beauty of our products—it truly means a lot. 😊 Expanding our product line is something we’re always working on, and your feedback helps guide us in creating more options for amazing merchants like you.
Keep shining and happy selling!
Sometimes I am feeling down not to understand few things, because in free plan there is no bulk create also I don't know if I subscribe to another plan so would i be able to unsubscribe if I don't want it any more...
Thank you for sharing your thoughts with us. I’m truly sorry to hear that you’re feeling down—it can be tough when things don't work out as smoothly as you'd like. We know that the limitations of the free plan, like the absence of bulk create, can be a challenge as you grow your store.
The good news is that if you decide to upgrade, you can definitely unsubscribe from a paid plan anytime if it doesn’t fit your needs. We want you to feel comfortable exploring what works best for your business without any long-term commitments.
Please don’t hesitate to reach out to our support team—they’re here to help guide you through any questions or concerns you have.
Thank you for your feedback! -ShineOn Team
I have not used the Print on Demand yet but if it is as easy as Sine On Shop I am sure it will be great I will be doing some logo on T-shirts and Mugs coming soon
Thank you for your feedback! We're excited to hear that you're planning to create custom T-shirts and mugs with our Print on Demand service. If it's anything like your experience with the ShineOn shop, we hope you'll find it just as easy and enjoyable.
If you need any assistance along the way, don’t hesitate to reach out. We're here to help you succeed!
Keep shining and happy selling!
I recommend ShineOn because the products are very good quality that my store can stand behind, and I know our customers will be happy with their purchase.
Thank you so much for your recommendation! We're delighted to hear that our product quality gives you confidence in your store and leaves customers happy. Supporting your success and customer satisfaction is what we’re all about!
Keep shining and happy selling!
aside from the products the website is overall ok
Thank you for your feedback! 😊 We're glad to hear that you find our website satisfactory overall, and we appreciate your thoughts on our products. If you have any suggestions on how we can improve the website experience, we'd love to hear them! We're always looking for ways to make things even better for our merchants.
Keep shining and happy selling! 🌟