レビュー (25)

総合評価
5
評価レベルごとの件数
  • 評価の100%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2023年2月20日

Stefan was really helpful and informative as to why my business should use ShipAid. It helps make extra revenue and gives your customers a bit more peace of mind. The UI and app is super easy to use and is able to work alongside other third-party apps. My favourite thing about this app is it's pricing strategy which allows small businesses like mine to use it without charging exorbitant amounts

SubtleKawaii
オーストラリア
アプリの使用期間:約1年
ShipAidが返信しました 2024年10月18日

Dear SubtleKawaii,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping you generate extra revenue and provide your customers with peace of mind. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

2023年12月4日

ShipAid has proven to be a win-win for our customers and our business. We're able to offer a hassle-free delivery guarantee to all of our customers and it is funded by the revenue generated by ShipAid.

Stefan has been extremely helpful in getting everything set up on our site and he continues to check in to make sure everything is working as we'd like. We had a few custom requests up front and the ShipAid team was more than accommodating. I'd highly recommend ShipAid to any business looking to provide the best possible shipping experience to their customers.

Galactic Snacks
アメリカ合衆国
アプリの使用期間:11ヶ月
ShipAidが返信しました 2024年10月18日

Dear Galactic Snacks,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping boost both your business growth and customer experience. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

2023年6月28日

I would definitely recommend ShipAid insurance. It's really easy to set up and use. The model makes a lot of sense for us and allows us to delight our customers by replacing defrosted packages quickly and easily...without costing us. That's a win-win! Plus the customer service is amazing!

Sena Sea
アメリカ合衆国
アプリの使用期間:9ヶ月
ShipAidが返信しました 2024年10月18日

Dear Sena Sea,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping your business and customers with order protection. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

2023年1月24日

Everything about this app is incredible. They offer outstanding customer support, a smooth integration and easy to use portal. To top it off, our revenue has increased significantly since we get to keep 90% of the insurance fees paid by our customers. There is nothing on the market like this, and I wish I had found them earlier!

Unboxme
アメリカ合衆国
アプリの使用期間:9ヶ月
ShipAidが返信しました 2024年10月18日

Dear Unboxme,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping you increase your revenue and offering a great customer experience. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

2023年10月26日

The app works! So simple. The team is also really helpful if I need help with something. Thankyou. Highly recommend.

Rude Rainbow
オーストラリア
アプリの使用期間:8ヶ月
ShipAidが返信しました 2024年10月18日

Dear Rude Rainbow,

Thank you for your wonderful review! We're thrilled to hear that your ShipAid experience has been great. Our team is dedicated to providing exceptional customer service and an easy to use product, and it's rewarding to know we're having the desired impact!

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

2023年4月27日

The app is great and seamless, and the team behind it is super supportive. Having your own managed package protection fund is the best way to go about this issue because you stay in charge of customer service. I highly recommend it.

Subminimal
シンガポール
アプリの使用期間:6ヶ月
ShipAidが返信しました 2024年10月18日

Dear Subminimal,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping you with package protection and that integration has been seamless. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

2023年1月24日

Se potessi dare 10 stelle le darei più che volentieri, premetto che odio dare recensioni e non lo faccio mai.
Ma il servizio clienti e assistenza è in assoluto il migliore che io abbia mai provato.
L'applicazione è veloce e il reparto tecnico la mette appunto per ogni esigenza del cliente.
Posso dire di aver imparato come si fidelizza correttamente un cliente.
Bravi veramente bravi e professionali.

Babybirbo
イタリア
アプリの使用期間:6ヶ月
ShipAidが返信しました 2024年10月18日

Caro Babybirdo,

Grazie infinite per la tua splendida recensione! Siamo entusiasti di sapere che la nostra assistenza clienti e il nostro team tecnico hanno superato le tue aspettative. La tua soddisfazione è la nostra priorità assoluta, e il tuo feedback ci motiva a continuare a offrire un servizio eccellente.

Siamo sempre qui per supportarti in ogni tua esigenza futura.

Un caloroso saluto,

Il team di ShipAid

2023年12月8日

ShipAid has been a great addition to our website. Works as it should and the customer service team is super responsive.

SRQ Fabrications
アメリカ合衆国
アプリの使用期間:3ヶ月
ShipAidが返信しました 2024年10月18日

Dear SRQ Fabrications,

Thank you for your positive review! We're thrilled to hear that ShipAid has been a positive addition to your business. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making an impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

2023年1月30日

Our company has had such a wonderful experience with ShipAid! It is user-friendly and when we've had to contact Customer Support, we receive such timely service. Thank you for making package protection a friendly and efficient service for our customers!

Erica's ATA
アメリカ合衆国
アプリの使用期間:3ヶ月
ShipAidが返信しました 2024年10月18日

Dear Erica's ATA,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping make package protection a great experience for you and your customers. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

2023年12月15日

Really good and fast customer service, above and beyond to help. Thank you guys. great product!

Outsider®
アメリカ合衆国
アプリの使用期間:2ヶ月
ShipAidが返信しました 2024年10月18日

Dear Outsider,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is meeting your expectations. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team