ShipAid ‑ Shipping Guarantee

Everything about this app is incredible. They offer outstanding customer support, a smooth integration and easy to use portal. To top it off, our revenue has increased significantly since we get to keep 90% of the insurance fees paid by our customers. There is nothing on the market like this, and I wish I had found them earlier!

The app works! So simple. The team is also really helpful if I need help with something. Thankyou. Highly recommend.

The app is great and seamless, and the team behind it is super supportive. Having your own managed package protection fund is the best way to go about this issue because you stay in charge of customer service. I highly recommend it.

Se potessi dare 10 stelle le darei più che volentieri, premetto che odio dare recensioni e non lo faccio mai.
Ma il servizio clienti e assistenza è in assoluto il migliore che io abbia mai provato.
L'applicazione è veloce e il reparto tecnico la mette appunto per ogni esigenza del cliente.
Posso dire di aver imparato come si fidelizza correttamente un cliente.
Bravi veramente bravi e professionali.

ShipAid has been a great addition to our website. Works as it should and the customer service team is super responsive.

Really good and fast customer service, above and beyond to help. Thank you guys. great product!

Our company has had such a wonderful experience with ShipAid! It is user-friendly and when we've had to contact Customer Support, we receive such timely service. Thank you for making package protection a friendly and efficient service for our customers!

Processing and tracking claims was always a pain before working with Shipaid, but this app has offered much peace of mind. It's clear that our customers are feeling much more comfortable placing orders of higher value now that they know that things won't be gone for good if the order gets lost or damaged.

Glad to have found this app. Was hesitant at first but customers are adopting it as piece of mind especially with shipping perishible orders.

ShipAid is a MUST if you sell products that are perishable or fragile or any other shipping variable that makes losses absolutely unacceptable. I needed help installing it and adjusting settings, and their customer service is amazing! A real person responded very quickly and helped get everything exactly as I need it for my Shopify store. In my experience, actually helpful online chat customer service is a rare thing! the app is easy to use app and offers what for me is a necessary service . It's a small price for the customer and a big win for everyone.