Recensies (25)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 100% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
16 oktober 2024

ShipAid has been a fantastic addition, providing great support in offsetting the cost of replacements for Lost in Transit (LIT) orders. Stefan and his team have been exceptionally responsive, providing near-instant answers to any questions we’ve raised. The integration with Shopify is seamless, and we couldn’t be happier with the overall experience. Any small adjustments I’ve needed to streamline the process for issuing replacements, ShipAid has readily accommodated.

Highly recommend their service—I wish all companies operated as smoothly and efficiently as ShipAid!

The only thing that will make ShipAid even better is once we have the integration for Gorgias, which I’ve been told is coming soon.

Nori Press
Verenigde Staten
Ongeveer een maand gebruiken de app
ShipAid heeft geantwoord 18 oktober 2024

Dear Nori Press,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping offset the costs of lost in transit orders. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

22 november 2024

A super simple concept that has provided a great service to our customers and the brand, with incredible customer service and individualized support. Truly couldn't ask for more.

HYER GOODS
Verenigde Staten
5 maanden gebruiken de app
5 augustus 2024

The app works for our site. While there have been a few minor issues, their customer service has been outstanding—always quick to respond and resolve problems. Overall, it's a solid app.

Komuello
Verenigde Staten
Meer dan een jaar gebruiken de app
ShipAid heeft geantwoord 18 oktober 2024

Dear Komuello,

Thank you for your awesome review! We're thrilled to hear that ShipAid is meeting your expectations. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

5 augustus 2024

Customer service is super fast and helpful. I've never had any issues! My customers appreciate this app!

Thrash Happy
Verenigde Staten
Meer dan een jaar gebruiken de app
ShipAid heeft geantwoord 18 oktober 2024

Dear Thrash,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping enhance your customer experience. Our team is dedicated to providing an exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

24 juli 2024

Works great for our business!

Ocean Soul
Verenigde Staten
12 maanden gebruiken de app
ShipAid heeft geantwoord 18 oktober 2024

Dear Ocean,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping your business. Our team is dedicated to providing business owners with tools that facilitate success; happy to know we are having a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

4 december 2023

ShipAid has proven to be a win-win for our customers and our business. We're able to offer a hassle-free delivery guarantee to all of our customers and it is funded by the revenue generated by ShipAid.

Stefan has been extremely helpful in getting everything set up on our site and he continues to check in to make sure everything is working as we'd like. We had a few custom requests up front and the ShipAid team was more than accommodating. I'd highly recommend ShipAid to any business looking to provide the best possible shipping experience to their customers.

Galactic Snacks
Verenigde Staten
11 maanden gebruiken de app
ShipAid heeft geantwoord 18 oktober 2024

Dear Galactic Snacks,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping boost both your business growth and customer experience. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

15 december 2023

Really good and fast customer service, above and beyond to help. Thank you guys. great product!

Outsider®
Verenigde Staten
2 maanden gebruiken de app
ShipAid heeft geantwoord 18 oktober 2024

Dear Outsider,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is meeting your expectations. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

8 december 2023

ShipAid has been a great addition to our website. Works as it should and the customer service team is super responsive.

SRQ Fabrications
Verenigde Staten
3 maanden gebruiken de app
ShipAid heeft geantwoord 18 oktober 2024

Dear SRQ Fabrications,

Thank you for your positive review! We're thrilled to hear that ShipAid has been a positive addition to your business. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making an impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

7 december 2023

Fantastic addition to our store. Boosts conversion by giving both us and our customers the confidence in purchases. The team is also responsive and helpful through every step of the install and operation. Thank you ShipAid!

What is SNDR? - Premium Footwear, Made on Earth
Verenigde Staten
22 dagen gebruiken de app
ShipAid heeft geantwoord 18 oktober 2024

Dear SNDR,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping you boost conversions. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

17 oktober 2022

Glad to have found this app. Was hesitant at first but customers are adopting it as piece of mind especially with shipping perishible orders.

The Scottish Grocer
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
ShipAid heeft geantwoord 18 oktober 2024

Dear The Scottish Grocer,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is offering peace of mind for your customers. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team