評價 (24)

整體評分
5
各級評分數量
  • 100% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2022年9月14日

Easy install, great customer support! A customizable way to earn a few bucks on every order to help cover your replacement costs! I highly recommend adding this feature if you ship perishable, fragile, or high cost items!

Nordic Catch
美國
使用應用程式 接近2年
ShipAid 已回覆 2024年10月18日

Dear Nordic Catch,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping you earn extra bucks and cover replacement costs for lost/damanged orders. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

2022年11月29日

Amazing for package protection! I use to use nothing, until I had to refund a huge order that never made it. Then I used an app, but they made way too much $ off my sales and never help when I needed it most. This is a way to pay yourself for package protection & use that $ only when you need it! Genius! So happy!

Nikki Smith Designs
美國
使用應用程式 1年多
ShipAid 已回覆 2024年10月18日

Dear Nikki Smith Designs,

Thank you for your positive review! We're thrilled to hear that ShipAid is helping you with package protection at a reasonable price. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

2023年4月3日

The app has converted on over 50% of our orders up to 3%. We love it! The app owner is very responsive and follows up to ensure customer satisfaction.

National Body Armor
美國
使用應用程式 1年多
ShipAid 已回覆 2024年10月18日

Dear National Body Armor,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is converting on your orders and helping you boost your revenue. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

2023年9月19日

Finally, something that works right.
It is "our" shipping protection plan, and it is also a revenue generator. Read the description carefully, and you will find out what I mean.
Support is extra great.
Thank you

The Loomia
美國
使用應用程式 大約1年
ShipAid 已回覆 2024年10月18日

Dear The Loomia,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping you and your customers protect their orders. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

2023年2月20日

Stefan was really helpful and informative as to why my business should use ShipAid. It helps make extra revenue and gives your customers a bit more peace of mind. The UI and app is super easy to use and is able to work alongside other third-party apps. My favourite thing about this app is it's pricing strategy which allows small businesses like mine to use it without charging exorbitant amounts

SubtleKawaii
澳洲
使用應用程式 大約1年
ShipAid 已回覆 2024年10月18日

Dear SubtleKawaii,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping you generate extra revenue and provide your customers with peace of mind. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

2023年6月28日

I would definitely recommend ShipAid insurance. It's really easy to set up and use. The model makes a lot of sense for us and allows us to delight our customers by replacing defrosted packages quickly and easily...without costing us. That's a win-win! Plus the customer service is amazing!

Sena Sea
美國
使用應用程式 9個月
ShipAid 已回覆 2024年10月18日

Dear Sena Sea,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping your business and customers with order protection. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

2023年1月24日

Everything about this app is incredible. They offer outstanding customer support, a smooth integration and easy to use portal. To top it off, our revenue has increased significantly since we get to keep 90% of the insurance fees paid by our customers. There is nothing on the market like this, and I wish I had found them earlier!

Unboxme
美國
使用應用程式 9個月
ShipAid 已回覆 2024年10月18日

Dear Unboxme,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping you increase your revenue and offering a great customer experience. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

2023年10月26日

The app works! So simple. The team is also really helpful if I need help with something. Thankyou. Highly recommend.

Rude Rainbow
澳洲
使用應用程式 8個月
ShipAid 已回覆 2024年10月18日

Dear Rude Rainbow,

Thank you for your wonderful review! We're thrilled to hear that your ShipAid experience has been great. Our team is dedicated to providing exceptional customer service and an easy to use product, and it's rewarding to know we're having the desired impact!

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

2023年4月27日

The app is great and seamless, and the team behind it is super supportive. Having your own managed package protection fund is the best way to go about this issue because you stay in charge of customer service. I highly recommend it.

Subminimal
新加坡
使用應用程式 6個月
ShipAid 已回覆 2024年10月18日

Dear Subminimal,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping you with package protection and that integration has been seamless. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

2023年1月24日

Se potessi dare 10 stelle le darei più che volentieri, premetto che odio dare recensioni e non lo faccio mai.
Ma il servizio clienti e assistenza è in assoluto il migliore che io abbia mai provato.
L'applicazione è veloce e il reparto tecnico la mette appunto per ogni esigenza del cliente.
Posso dire di aver imparato come si fidelizza correttamente un cliente.
Bravi veramente bravi e professionali.

Babybirbo
義大利
使用應用程式 6個月
ShipAid 已回覆 2024年10月18日

Caro Babybirdo,

Grazie infinite per la tua splendida recensione! Siamo entusiasti di sapere che la nostra assistenza clienti e il nostro team tecnico hanno superato le tue aspettative. La tua soddisfazione è la nostra priorità assoluta, e il tuo feedback ci motiva a continuare a offrire un servizio eccellente.

Siamo sempre qui per supportarti in ogni tua esigenza futura.

Un caloroso saluto,

Il team di ShipAid