ShipAid ‑ Order Protection

ShipAid ‑ Order Protection

Preços
Instalação gratuita. Pode haver cobranças adicionais.
Destaques
Funciona com os mais recentes temas
Classificação
5,0 (24)
Programador
ShipAid

Boost Revenue & Customer Satisfaction with Customizable In-House Shipping Protection

Protect your orders and boost profits with ShipAid's fully integrated shipping protection platform. Customize and keep protection fees as extra revenue while providing customers with peace of mind. Seamlessly handle lost, stolen, damaged, or delayed packages. Our user-friendly platform simplifies the management of shipment issues, enhancing both customer satisfaction and your bottom line. Minimize losses and stand out with a seamless, customizable experience that enhances customer satisfaction.

Protect your orders and boost profits with ShipAid's fully integrated shipping protection platform. Customize and keep protection fees as extra revenue while providing customers with peace of mind. Seamlessly handle lost, stolen, damaged, or delayed packages. Our user-friendly platform simplifies the management of shipment issues, enhancing both customer satisfaction and your bottom line. Minimize losses and stand out with a seamless, customizable experience that enhances customer satisfaction. mais
  • Boost Revenue: Keep the protection fees you charge at checkout
  • Increase Trust: Provide fast, reliable resolutions for lost/damaged order issues
  • Branded Portal: Customers file claims and track orders with ease
  • One-Click Management: Reship, refund, or deny claims effortlessly
  • Order Tracking: Stay informed with custom notifications and tracking tools
Destaques
Funciona com os mais recentes temas

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Finalização da compra, UPS, FedEx, Shipping Insurance, USPS, rebuy, recharge

Personalização

Venda superior do carrinho, Venda superior na finalização da compra, Venda superior na página do produto, Página de agradecimento de venda superior, Suplementos com um clique, Carrinho fixo, Painel deslizante do carrinho, CSS personalizado, HTML personalizado, Editor de arrastar e largar, Várias moedas, Multilingue, Regras personalizadas

Ofertas e recomendações

Garantias, Proteção de envio, Atualização da subscrição

Análise de dados

Taxas de cliques, Taxas de conversão, Desempenho da recomendação, Sugestões de otimização, Canalize o desempenho

Tipo de cobertura

Envio, Embalagens roubadas, Embalagens perdidas, Embalagens danificadas, Preços dinâmicos

Experiência de ativação

Imagem corporativa personalizada, Venda superior personalizada

Gestão de reclamações

Portal de reclamações, Formulário de pedido, Dashboard de reclamações, Rastreio, Notificações por e-mail

Preços

As taxas externas poderão ser faturadas por ShipAid, em separado da sua fatura da Shopify. Saber mais

Free

Instalação gratuita

9-15% of Shipping Guarantee Revenue earned using the app (based on monthly order volume)

Todas as taxas são faturadas em USD. Ver todas as opções de preços

Avaliações (24)

Avaliação geral
5
Pontuação por nível de classificação
  • 100% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
16 de outubro de 2024

ShipAid has been a fantastic addition, providing great support in offsetting the cost of replacements for Lost in Transit (LIT) orders. Stefan and his team have been exceptionally responsive, providing near-instant answers to any questions we’ve raised. The integration with Shopify is seamless, and we couldn’t be happier with the overall experience. Any small adjustments I’ve needed to streamline the process for issuing replacements, ShipAid has readily accommodated.

Highly recommend their service—I wish all companies operated as smoothly and efficiently as ShipAid!

The only thing that will make ShipAid even better is once we have the integration for Gorgias, which I’ve been told is coming soon.

Nori Press
Estados Unidos
About 1 month usando a aplicação
Questão respondida por ShipAid 18 de outubro de 2024

Dear Nori Press,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping offset the costs of lost in transit orders. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

5 de agosto de 2024

The app works for our site. While there have been a few minor issues, their customer service has been outstanding—always quick to respond and resolve problems. Overall, it's a solid app.

Komuello
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por ShipAid 18 de outubro de 2024

Dear Komuello,

Thank you for your awesome review! We're thrilled to hear that ShipAid is meeting your expectations. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

5 de agosto de 2024

Customer service is super fast and helpful. I've never had any issues! My customers appreciate this app!

Thrash Happy
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por ShipAid 18 de outubro de 2024

Dear Thrash,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping enhance your customer experience. Our team is dedicated to providing an exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

24 de julho de 2024

Works great for our business!

Ocean Soul
Estados Unidos
12 months usando a aplicação
Questão respondida por ShipAid 18 de outubro de 2024

Dear Ocean,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping your business. Our team is dedicated to providing business owners with tools that facilitate success; happy to know we are having a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

4 de dezembro de 2023

ShipAid has proven to be a win-win for our customers and our business. We're able to offer a hassle-free delivery guarantee to all of our customers and it is funded by the revenue generated by ShipAid.

Stefan has been extremely helpful in getting everything set up on our site and he continues to check in to make sure everything is working as we'd like. We had a few custom requests up front and the ShipAid team was more than accommodating. I'd highly recommend ShipAid to any business looking to provide the best possible shipping experience to their customers.

Galactic Snacks
Estados Unidos
11 months usando a aplicação
Questão respondida por ShipAid 18 de outubro de 2024

Dear Galactic Snacks,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping boost both your business growth and customer experience. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

Assistência

ShipAid pode responder a qualquer pergunta que tenha sobre ShipAid ‑ Order Protection.

Programador

ShipAid

8 The Green, Suite 6085, Dover, DE, 19901, US

Recursos

Este programador não oferece assistência direta em Português (portugal).

Lançada

5 de agosto de 2022

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