レビュー (113)
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The app is very well integrated with Shopify and other EC marketplaces, and makes shipping label printing very simple. Even with batch shipment. Saved me a lot of time. First time use is not easy but the support team is highly responsive.
Thanks for your kind words and the 5-Star review! Ship&co works well with multiple ecommerce platforms and several shipping carriers. We're thrilled to hear that Ship&co label creation features helped you save a lot of time. Please don't hesitate to contact us again if you need further assistance. Happy to help! ✨
We've been using this app for years already and it was really helpful to speedup our fulfillment process. We are still having some performance issues but I found a workaround (yes just a workaround) so we were able to continue using it. I reported the performance issue before but I was just told that it is NOT happening on their side and did not investigate further. I was using this app because I can make sure that the shipping address is correct, I can use the product types I listed on Ship&Co instead of the product names we used in Shopify so it will be easier for the Japan Post staff to understand what are the contents of the box.
However, they made a recent change wherein we can no longer register multiple product types with the same HS code. When I reported it, I was just told that "hopefully, you'll find some common description that will work for your items". I discovered this issue when I tried to clean up my registered product types on Ship&Co because I got an error when I tried to save them and all my changes were gone.
I hope someone can understand the issue we reported because I am already losing hope in this product.
Thank you for leaving a review, and we are really sorry if we disappointed you in any way.
As for not being able to register multiple product types with the same HS code, we recently reverted the change after careful consideration. We hope this decision of ours makes things easy for you again.
Thank you for your continues support.
Ship&co became a must have for us. Shipping has never been so easy and you can quickly compare your best shipping option for each country. Thomas and shipandco support has always been responsive when We had trouble. It's definitely worth buying!
Thanks so much for leaving such wonderful feedback. We are so excited to be part of your business success. Our team will continue to work hard to make Ship&co the best solution for you. Best wishes! 🎉
This app does everything I want it to do, and has saved me a great deal of time. The best thing about it is the customer service - they'll always been very responsive and helpful whenever I've had a question.
I was looking for a way to automate label printing with possibility to integrate with local shipping company (in Japan) since I'm aiming at domestic shipping only. Mind you, I was really wondering how I would achieve that as ... then I found Ship&Co.
The app workflow is crystal clear, and documentation on how to use specific features is simple and straightforward. The integration with local shipping company (Japan post in my case) is flawless and convincing.
Icing on the cake, Thomas patiently provides advice and help every time I need it and in no time. It's a real pleasure working with him, and I mean it.
Now I have a way to print genuine Japan post labels in bulk with minimum efforts, while offering a solution to my customers to automatically get their tracking number from their account and shipping confirmation e-mails as well.
All in all, a very professional solution at a more-than-reasonable price. Definitely recommended to anyone in need.
Thank you for your touching note. We are more than happy that you are happy with our app and services. 🥳 We can't thank you enough for taking the time to share your feedback and reminding us why we do what we do.
Our team will continue to work hard to make Ship&co your best shipping solution. If you ever need further assistance, please don't hesitate to reach out!
Best wishes! 🎉
Very useful app! Works great and save us a ton of time and energy! The team is very reactive when there's a bug.
Thank you so much for your 5-star review. We are more than happy to see you found Ship&co to be useful app for your online shop! In case of any questions, please always feel free to reach out to our customer support team. Happy to help!
システムトラブルの際の情報が早い、質問に対する回答が迅速でわかりやすいです。
updateがしっかりされています。本当は満点をつけたいのですが、SDSの電子アップロードができないので4つですみません。今後も期待しています。
この度はレビューをいただき、誠にありがとうございます。
システムトラブル時の情報提供や、分かりやすい回答がお役立ちできていることを知り、大変嬉しく思います。また、アップデートについてもお褒めいただき、ありがとうございます。
SDSの電子アップロードに関する問題については、誠に申し訳ありません。
お客様のご意見を真摯に受け止め、今後の改善に努めてまいります。
貴重なご意見をいただき、ありがとうございました。
Ship&coの機能や利用方法に関して何かお困りごとがあった際は、ぜひお声がけくださいませ。
今後ともどうぞよろしくお願いいたします。
便利で使いやすいし、このシステムの恩恵を受けております。
ありがとうございます!
ポジティブなフィードバックをいただき、誠にありがとうございます!便利かつ安心してご利用いただけるよう、引き続き取り組んでまいります。
ご意見やご質問などございましたら、お気軽にサポートデスク宛にお問い合わせください。今後ともShip&coをどうぞよろしくお願いいたします。
反映されないということがあり困ってサポートに連絡したところ、サポートの方からの連絡が迅速で助かりました。
EC店舗での送付は大変ですが、注文数が少なくとも利用数での課金となるので、利用する側にはすごく助かります。
Ship&coを便利にご活用いただけているようで、安心しました :)
ストア立ち上げ時や、小規模なストアの場合は有料アプリケーションの導入も少しためらってしまいますよね。Ship&coは送り状発行枚数に対しての料金設定のみというシンプルな料金プランですので、今後も状況に応じて変更してご利用ください!
CSV出力などしなくてよいので使い勝手は良いです。安いアプリがあるので、比較すると少し高い気もします。今のところ、国内配送しか使わないので、使わない機能分低価格のプランなどがあるとうれしいところです。
使いやすいというご意見、誠にありがとうございます!Ship&coではご利用のプランよって機能を制限することは行っておりませんが、様々なニーズのお客様に便利かつ簡単にご利用いただけるよう、できるだけシンプルなご利用環境を提供したいと考えております。
ご意見やご質問などございましたら、お気軽にサポートデスク宛にお問い合わせくださいませ。今後ともShip&coをどうぞよろしくお願いいたします。