ShipBob Fulfillment

Onboarding was great. ShipBob has been a wonderful partner. Thanks to their support staff Manas. From Hydro Tech

Very easy! Manas was able to help us get everything set up and link our Shopify and ShipBob accounts, and we were able to fulfill our first order seamlessly!

Shipbob are great - Some of the best customer service I have had. Sergio, Sam and Enda are so supportive. I could not recommend this team anymore. It is also, slick tech and easy to use
We trust Shipbob because of the below:
- Ease of installation
- Speed and reliability of order ingestion
- Tracking upload speed
- Inventory sync, rules, and order processing
- Technical support

Shipbob has made all our fulfillment process SO simple and easy. As a merchant located in Canada fulfilling mainly to the USA, this has been extremely important. We are now shipping to USA, Canada, Australia, New Zealand, and UK through Shipbob and it's been super easy. On top of that, their support team has been there every step of the way - including when I made a few pretty big errors myself. Everything is quickly answered and resolved. Thank you Shipbob!

Shipbob has been smoothly assisting our business in getting orders shipped out and managed via the connection to Shopify. Very responsive and Lacey has been helpful.

Shipbob was a game changer for us, have the usual challenges and occasional mistakes like any 3PL provider but we’ve had fantastic customer service, rapid resolution times and crucially the ability for us to scale our business quickly.

We launched our first-ever e-commerce platform with Shopify and worked with ShipBob to manage all of our fulfillment. Huge thanks to Lacey Elliott at ShipBob for making this process smooth and helping us whenever we needed it. We would highly recommend ShipBob!
- Ducks of a Feather marketing team

Shipbob made integration with our Shopify store totally seamless. Their onboarding process was digestible and formulaic, and we felt prepared every step of the way.
Ankit Gupta and his team made sure our team was comfortable with each step and felt prepared for launch day, even better, they continued to check in post launch to ensure our team was setup for greatness!

I've now been using ShipBob for a few months and overall the orders have been fulfilled accurately and on time. Like any new integration for something as complex as 3PL, there have been a few challenges - but I felt like I had plenty of support from Ankit and the team and everything was always resolved promptly, politely, and professionally. I think anyone working with a 3PL should just ensure they are doing what they can to minimize errors (e.g., send accurate receiving orders, have clearly labeled products, use barcodes, have clear product images to help with order picking, etc). That way it helps to make the overall process more efficient and reduce the likelihood for issues. I'm looking forward to continuing to scale with ShipBob!

Our transition from Shopify to ShipBob Fulfillment has been nothing short of wonderful. The transition team, with Sarthak S. helping us as our designated Implementation Specialist, has been very professional, responsive, and helpful in answering our questions and providing solutions to issues that arose as we transitioned into using ShipBob. We truly appreciate all the help and guidance that we received, and we are very happy with our decision to move to ShipBob.