ShipBob Fulfillment , 229件のレビュー

総合評価
4.2
評価レベルごとの件数
  • 評価の76%は5つ星です
  • 評価の8%は4つ星です
  • 評価の1%は3つ星です
  • 評価の3%は2つ星です
  • 評価の12%は1つ星です
2022年12月23日

Shipbob has been smoothly assisting our business in getting orders shipped out and managed via the connection to Shopify. Very responsive and Lacey has been helpful.

Ashley N. Kirkwood
アメリカ合衆国
アプリの使用期間:4ヶ月
編集日:2023年1月19日

Fantastic onboarding and customer support. Lacey was absolutely amazing to work with and greatly helped us navigate the transition as we had some complex logistics issues internally. By far the most fair pricing I found after getting quotes from all the other top 3PL companies.

UVe Beauty
アメリカ合衆国
アプリの使用期間:4ヶ月
2021年3月2日

Shipbob was a game changer for us, have the usual challenges and occasional mistakes like any 3PL provider but we’ve had fantastic customer service, rapid resolution times and crucially the ability for us to scale our business quickly.

Facecoverus
アメリカ合衆国
アプリの使用期間:4ヶ月
2022年12月20日

We launched our first-ever e-commerce platform with Shopify and worked with ShipBob to manage all of our fulfillment. Huge thanks to Lacey Elliott at ShipBob for making this process smooth and helping us whenever we needed it. We would highly recommend ShipBob!
- Ducks of a Feather marketing team

Ducks of a Feather
アメリカ合衆国
アプリの使用期間:3ヶ月
編集日:2023年1月25日

I've now been using ShipBob for a few months and overall the orders have been fulfilled accurately and on time. Like any new integration for something as complex as 3PL, there have been a few challenges - but I felt like I had plenty of support from Ankit and the team and everything was always resolved promptly, politely, and professionally. I think anyone working with a 3PL should just ensure they are doing what they can to minimize errors (e.g., send accurate receiving orders, have clearly labeled products, use barcodes, have clear product images to help with order picking, etc). That way it helps to make the overall process more efficient and reduce the likelihood for issues. I'm looking forward to continuing to scale with ShipBob!

Desesh
アメリカ合衆国
アプリの使用期間:3ヶ月
2022年12月10日

Our transition from Shopify to ShipBob Fulfillment has been nothing short of wonderful. The transition team, with Sarthak S. helping us as our designated Implementation Specialist, has been very professional, responsive, and helpful in answering our questions and providing solutions to issues that arose as we transitioned into using ShipBob. We truly appreciate all the help and guidance that we received, and we are very happy with our decision to move to ShipBob.

ALOKVMENON
アメリカ合衆国
アプリの使用期間:2ヶ月
2022年12月8日

The ShipBob team has been wonderful to work with. They are hands-on and fast to respond, resulting in a smooth integration! Our rep, Samantha R. has given us the gold standard of customer service. She has repeatedly helped us with challenging orders & ensured the best customer care for our clients. I highly recommend!

Thoughtfully.com
アメリカ合衆国
アプリの使用期間:2ヶ月
ShipBobが返信しました 2022年12月8日

Love to hear this! Samantha is one of our favorite Implementation Engineers, glad you loved her too! Best of luck growing your business and we are happy to be your partner in doing so!

Kevin
VP of Partnerships - Shopify
ShipBob, Inc.

編集日:2022年12月29日

I recently started using Shipbob for my e-commerce business and I have been blown away by the ease of installation, seamless integration with Shopify, and excellent customer service. The team, specifically Ankit Gupta and Mike Rottar, made the whole process extremely easy and enjoyable.

But what really sets Shipbob apart is the speed and reliability of their order ingestion. I have noticed a significant improvement in my fulfillment times and I have complete confidence that my orders will be processed accurately and efficiently.

Overall, I am extremely satisfied with Shipbob and highly recommend them to anyone looking to improve their fulfillment process. Thank you Ankit Gupta and Mike Rottar for making everything so awesome!

- Peter
Affirmation Matchdeck

Affirmation Matchdeck
アメリカ合衆国
アプリの使用期間:約2ヶ月
編集日:2022年12月21日

I've had a great experience with ShipBob so far!
It was really easy to install, quick and reliable order ingestion. Simple and effective tracking and I'm especially impressed with how the inventory syncs with my Shopify store and how easy it is to order new deliveries to my chosen warehouse.
The support I received from my dedicated Implementation Manager, Sergio was outstanding as he made everything so simple and responded immediately to all of my queries. Thank you Sergio!
I'm looking forward to growing my business internationally and I feel confident that ShipBob is the best fulfilment partner to help me achieve my business goals.

giftwellness
イギリス
アプリの使用期間:約1ヶ月
ShipBobが返信しました 2022年12月21日

Glad to hear it! No one like Sergi for helping our European + UK customers onboard. Best of luck growing the business!

Kevin
VP Partnerships

2022年12月21日

Shipbob has been great to work with so far. I love that I have a dedicated account rep who can help me sort out whatever issue may be happening. I definitely am very happy with the service.

uncivilizedsneaker
アメリカ合衆国
アプリの使用期間:15日