ShipBob Fulfillment

Shipbob Fulfillment is an excellent app and company. The customer service is exceptional and they make the process extremely efficient, user-friendly and manageable. Highly recommend!

I’ve been using ShipBob for over a year now, and honestly, I’ve had nothing but problems. I don’t like writing negative reviews, but I feel like this one is necessary.

The biggest issue for me has been their support team. I’d open a ticket about an issue, they’d tell me it’s fixed, and then the same thing would happen again a few days later. For example, my TikTok Shop orders weren’t syncing properly, and there were constant SKU problems. This went on for over a month before it was finally resolved. Then, once that got sorted, shipping updates stopped syncing to TikTok, so I had to manually update them myself. It’s just one thing after another.

On top of that, I was told shipping costs would be between $7–$9, but I’ve been charged way more than that multiple times. And today, I had a customer receive the wrong color product entirely! It’s always these little things that add up, and I’m beyond frustrated.

After I finish this bulk order, I’m switching to another shipping company. ShipBob charges way too much for the level of service they provide. I really hope they can figure things out for other customers, but I’m done.

I also forgot to mention i always get duty fees in the mail and packages always get lost when i ship them to my models.

Great service - Suproteek was friendly and helpful to work with.

Manas was extremely helpful. He should really get a promotion or a raise! It was one of the best support experience I had in a long time.

Animesh did an excellent job onboarding my company BUNNYBLAST Pre-workout to shipbob with my website. Thank you for your quality work Animesh, it made the launch of BUNNYBLAST easy and quick. I'm thankful to have had you help me! Best, Farah Sheikh

Don’t use ShipBob if you want to sell in the UK.

They have blocked my orders for two months now, due to re review of duty paid (which we have shared documentation for).

We missed out on Black Friday and Christmas sales and it’s destroying our small company.

I respect the need for compliance, but it’s been two months since we sent documentation and ShipBob has stopped responding. Unacceptable.

I truly appreciate how effortlessly ShipBob handles the entire process. Collaborating with Manas Kakkar was an absolute delight—his expertise and guidance gave me complete confidence that our orders were in excellent hands. Thank you for your exceptional service!

Service was great. Manas Kakkar was exceptional! Will definitely recommend Shipbob to other business owners!

The shipping app connects seamlessly and the platform is very easy to setup and track all my orders - would definitely recommend to businesses starting out since they have a very low monthly minimum order quantity

Great experience with Shipbob and Shopify! It helped meet my fulfillment needs and getting my product to market at a relatively affordable price.