レビュー (296)

総合評価
4.6
評価レベルごとの件数
  • 評価の79%は5つ星です
  • 評価の7%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の11%は1つ星です
2021年3月2日

Shipbob was a game changer for us, have the usual challenges and occasional mistakes like any 3PL provider but we’ve had fantastic customer service, rapid resolution times and crucially the ability for us to scale our business quickly.

Facecoverus
アメリカ合衆国
アプリの使用期間:4ヶ月
2022年9月14日

I worked with several fulfilment centers in my career and never had a worse experience than with ShipBob. Our company kept receiving complaints from DTC customers that were receiving products heavily stained, dented and damaged, covered in black dust that looked like soot. We placed a number of trial orders and had the same issue every single time, products arriving in horrible conditions. After ...

Mullein and Sparrow
アメリカ合衆国
アプリの使用期間:5年弱
2023年9月28日

Shipbob picked up our fulfillment when we outgrew our capacity and interest to continue doing it ourselves. Their integration with Shopify works nicely, has continuously improved, and the suite of related apps lets us focus on other parts of growing our business. I think Shipbob is a great fit for D2C companies shipping products that don't require ultra specific handling. Less so if custom ...

Synchro
アメリカ合衆国
アプリの使用期間:約6年
2022年12月20日

We launched our first-ever e-commerce platform with Shopify and worked with ShipBob to manage all of our fulfillment. Huge thanks to Lacey Elliott at ShipBob for making this process smooth and helping us whenever we needed it. We would highly recommend ShipBob!
- Ducks of a Feather marketing team

Ducks of a Feather
アメリカ合衆国
アプリの使用期間:3ヶ月
2024年1月12日

Great experience with ShipBob. They're very professional and Pramod has helped the integration process very simple and easy to follow. Highly recommend their services.

CALLIXE
アメリカ合衆国
アプリの使用期間:3ヶ月
2023年9月29日

Shipbob made integration with our Shopify store totally seamless. Their onboarding process was digestible and formulaic, and we felt prepared every step of the way.
Ankit Gupta and his team made sure our team was comfortable with each step and felt prepared for launch day, even better, they continued to check in post launch to ensure our team was setup for greatness!

Dilettoso
アメリカ合衆国
アプリの使用期間:3ヶ月
編集日:2023年1月25日

I've now been using ShipBob for a few months and overall the orders have been fulfilled accurately and on time. Like any new integration for something as complex as 3PL, there have been a few challenges - but I felt like I had plenty of support from Ankit and the team and everything was always resolved promptly, politely, and professionally. I think anyone working with a 3PL should just ensure ...

Desesh
アメリカ合衆国
アプリの使用期間:3ヶ月
2024年1月17日

Everyone was extremely knowledgable, patient and very attentive to any questions. Respond time was impecable. It has been a joy to work with ShipBob Fulfillment. I would highly recommend ShipBob Fulfillment.

Cooking At Pam's Place
アメリカ合衆国
アプリの使用期間:3ヶ月
2022年11月21日

RUN! RUN AS FAST AS YOU CAN! I really do feel bad for you if you have already signed a contract with shipbob, this is the worst fulfillment center you will ever find. Hopefully you can find a way out before it's too late. I will say the company was not always this bad. 2 years ago Shipbob was smaller and they actually did a ton to care for their customers and they took pride in doing good work. ...

Terra-Core Fitness
アメリカ合衆国
アプリの使用期間:3年以上
ShipBobが返信しました 2022年11月28日

Hi Terra-Core team -- Thank you for the feedback, and I'm sorry this has been a frustrating experience. I did some investigation and found that the main reason for the extra ...

編集日:2023年6月2日

If you want to grow your business, avoid Shipbob!
Support: Their support is incredibly inefficient, every single issue takes days (or weeks) to resolve.

Pricing: They make promises to review your pricing if you exceed a specific monthly spending limit and once that limit is exceeded, they say they cannot lower your costs. Their prices have been constantly increasing for several months, adding ...

Amyla Cosmetics
スイス
アプリの使用期間:約3年