レビュー (296)

総合評価
4.6
評価レベルごとの件数
  • 評価の79%は5つ星です
  • 評価の7%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の11%は1つ星です
2022年8月10日

I'm hoping it gets better but looking bad so far. My first order sat for four days before they shipped it out. One of things most advertised about ShipBob for Shopify store owners is their direct integration with the stores. That does not seem to include tracking notifications to the customer, so now instead of fulfilling orders, I'm constantly checking my phone waiting for confirmation that an ...

Colrcouture.com
アメリカ合衆国
アプリの使用期間:2年以上
ShipBobが返信しました 2022年12月20日

Hey Colrcouture team -- happy to digest this with you, but here are some details. Feel free to email me at partnerships@shipbob.com for more details.

1. We never communicate ...

2023年11月5日

Terrible service and support. Your business is at risk using this provider. We got overcharged, they refused to refund monies owed when we try to close the account and account management will keep pushing you to support where you will get lost in their system. They also very inefficient and you will get charged an arm and leg for their inefficient practices. Overall a scam company and AVOID

Detocx Superfoods
イギリス
アプリの使用期間:1年以上
2023年6月16日

Seriously the worst fulfillment company on the planet! At first, they attract you with low shipping fees and suddenly they increase the shipping fees! At first items were charged based on actual weight, the shipping fee is 7$. now they are charged on dimensional weight! An magic wand shipping costs like $70!!!! How ridiculous is that!!! Their US shipping fee is a lot higher than direct ship from ...

Lumitero
シンガポール
アプリの使用期間:1年以上
2023年10月4日

good stuff so far. I appreciate the easy ship mapping and the walkthroughs have been extremely helpful

lacorsagame.com
アメリカ合衆国
アプリの使用期間:29日
2022年12月20日

There are definitely pros and cons to shipbob. The shopify app works fine and they do have a lot of features, adding new tech features like EDI capability and integrations with SPSCommerce. However, on the b2b side, we have experienced issues. D2C works pretty seamlessly and connects to shopify with few issues.

Fera Pet Organics
アメリカ合衆国
アプリの使用期間:2年以上
ShipBobが返信しました 2022年12月20日

Fera Pet team -

Thanks for your feedback! I would love to unpack this with you and give an opportunity to make it right on the B2B side. We aim to be world class - although I ...

2023年7月20日

More than happy to take your money and leave you waiting for months without solutions. It takes 2 weeks for them to get anything done and even then its often wrong.

Thirsty Goose
アメリカ合衆国
アプリの使用期間:約1年
2022年8月30日

If Zero starts was possible i will give it. Unless you are interested in ruining your business i will deeply suggest that you don't use shipbob. I read all the bad reviews online and still ignored it. Please don't be like me. Shipbob as completely ruined my business and left me with a chain of angry customers. For a whole month, all my international orders where shipped and automatically returned ...

lustperfume
アメリカ合衆国
アプリの使用期間:約1年
2023年7月3日

I wish I could leave zero stars! Beware! The damage has already been done to our business. Do yourself a favor and look elsewhere unless you are looking for a shipping company that cannot ship!! 10+ days for fulfillment during the holidays, mispicked damage and lost parcels, inventory processing delays, the list goes on. They use OSM worldwide for their affordable pricing plan which still ends up ...

Timeless Organics Skin Care
アメリカ合衆国
アプリの使用期間:約1年
2022年6月17日

Avoid ShipBob at all Costs. 1) We shipped to 2 of their warehouses, they lost all of the inventory in 1 of the warehouses and then took THREE months to find it. 2) They say they can ship in your custom shipping box. They can't. No matter what they say they can't. They mailed our customers our product in a generic box and inside that generic box they put our custom box unfolded... as if the ...

Ktchn Apothecary
アメリカ合衆国
アプリの使用期間:12ヶ月
ShipBobが返信しました 2022年6月24日

Hey Ktchn team -- I'm so sorry to hear about this experience and I've followed up with Taylor, Sam and the rest of the support team that has been handling your products. We' ...

2023年9月28日

Excellent fulfillment, excellent customer service, Aravinthan has been very helpful in getting my business dialed in. Highly recommended!

TeeBox Coffee Co
アメリカ合衆国
アプリの使用期間:21日