レビュー (295)

総合評価
4.6
評価レベルごとの件数
  • 評価の79%は5つ星です
  • 評価の7%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の11%は1つ星です
2024年12月6日

great service!

Mindful
アメリカ合衆国
アプリの使用期間:11ヶ月
2024年9月27日

it was a good experience

Tea With Publyssity
アメリカ合衆国
アプリの使用期間:4ヶ月
2024年3月22日

Great explanations of all the new terms and nuances. Customer service is quick to help and actually follows up with you to make sure the issue got handled.

Liina, Inc.
アメリカ合衆国
アプリの使用期間:3日
2023年9月28日

Shipbob picked up our fulfillment when we outgrew our capacity and interest to continue doing it ourselves. Their integration with Shopify works nicely, has continuously improved, and the suite of related apps lets us focus on other parts of growing our business. I think Shipbob is a great fit for D2C companies shipping products that don't require ultra specific handling. Less so if custom ...

Synchro
アメリカ合衆国
アプリの使用期間:約6年
2021年6月8日

Shipbob is a great turn key solution when it comes to 3PL services. There is a reason they're rated as one of the best options in the country. Depending upon what you're managing there could be possible glitches here and there but their customer service is quick and attentive in solving any issues quickly. They're continuously adding new services to help with efficiency.

Rosebud Woman
アメリカ合衆国
アプリの使用期間:3年以上
2021年6月9日

Shipbob has been a great partner since we joined them a year ago. They literally saved us from a disastrous situation with a different 3PL group (I won't name names, but "RH" should give you a hint). Their support is great and quick to respond. The rates are fair. I particularly enjoy the "all-in" pricing model. And their growing network of warehouse locations, especially internationally, is ...

AKILA
アメリカ合衆国
アプリの使用期間:3年以上
ShipBobが返信しました 2021年6月9日

HI Akila team! thank you SO much for the kind words, we love partnering with you too :) I'll speak with your MSM Anuja about the Shopify multilocation issue. My understanding ...

2021年6月2日

Highly recommend ShipBob for B2C orders. They make the process much easier, transparent, and with analytics! Their team is also passionate about making sure you get all the support you need via email, phone, and scheduled meetings. They're quickly expanding internationally too, so there's a lot of opportunity to grow with them. They're still building up their B2B services. If your products are ...

Ferris Wheel Press
カナダ
アプリの使用期間:3年以上
ShipBobが返信しました 2021年6月8日

Hi Ferris Wheel Press team -- I'm sorry to hear our B2B/wholesale process didn't work for you. I'm going to ping your Merchant Success specialist to see if there are any ...

2021年6月9日

Shipbob does all our fulfillment for Shopify, Amazon, and Walmart stores, and they do a great job across all four warehouses we are using at Shopbob. Their customer service is pretty amazing too. One thing they can work on is the shipping rates - which I think can be more competitive.

Rovectin Skin Essentials
アメリカ合衆国
アプリの使用期間:約3年
2021年3月11日

This app is really very good in as much as they have chosen to scan and crosslink. Some missing information would be very helpful in feeding back from this API actual cost of shipping, the weight of the shipment (actual vs dim), actual inventory.

GrillBlazer
アメリカ合衆国
アプリの使用期間:3年弱
ShipBobが返信しました 2021年3月11日

Thanks so much for the feedback! Your Merchant Success Manager, Kaleigh, will be reaching out directly about your thoughts on how to improve the amount of data flowing ...

2022年12月15日

ShipBob is thorough with communication and great at assisting you in the setup process. It is easy to get set up and begin shipping! The merchant success specialists I have worked with have been great at answering questions and finding resolutions. There are some aspects we are not fond of, the costs of WROs and the precision required when sending supplies (we order from supply stores and have it ...

The Fresh Test
アメリカ合衆国
アプリの使用期間:約1年
ShipBobが返信しました 2022年12月19日

Hi Fresh Test team -- thanks for taking the time to share your thoughts. I would love to unpack the USPS issue with you - we have a great relationship and custom contract ...