Hoogtepunten
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Gevestigd in de Verenigde Staten
Over deze app
Geïntroduceerd
19 februari 2021
Talen
Engels
Categorieën
Uitbestede fulfilmentIntegreert met
Amazon, ShipStation, Walmart, Facebook/Instagram, Klaviyo, GorgiasShipBob partners with DTC and B2B brands to pick, pack, and ship orders across 40+ global locations.
With ShipBob, e-commerce brands get world-class logistics for all your sales channels, globally. Showcase your brand by using our full customization suite - packaging, inserts, and more. Online orders are picked, packed, and shipped same-day, using the delivery speed you choose. Have B2B/Wholesale orders? ShipBob can manage the retailer compliance, including EDI documents. And with 40+ warehouses across 6 countries, ShipBob can grow with you.
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Same-day shipping ensures your customers' orders arrive on time.
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Our Customization Suite allows you to build your own unboxing experience.
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Expand globally with duties-paid shipping options and warehouses in 6 countries.
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B2B/EDI compliance managed for you in-house for your retail expansion needs.
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Free, easy-to-use Shopify integration, plus REST APIs for ERPs (e.g. Netsuite)
Prijs
Er kunnen door ShipBob externe kosten in rekening worden gebracht, los van je Shopify-factuur. Meer informatie
Gratis te installeren
We bill for orders shipped, storage in our warehouses, receiving inventory, and any custom projects (kitting, barcoding)
Gratis te installeren
We bill for orders shipped, storage in our warehouses, receiving inventory, and any custom projects (kitting, barcoding)
Alle betalingen worden in USD gefactureerd. Alle prijsopties
159 recensies
The app is only as good as the company behind it and in this case the company is rotten to the core. They can't do the fundamental aspects of shipping right. It takes 5 days for them to take inventory in and they use the cheapest most unreliable shipping subcontractors. Their customer service is TERRIBLE. TERRIBLE. The kind where you get 4 emails back from 4 different people each indicating that they are "working on it."
Hey there Adipeau team -
I'm sorry to hear you have this point of view. We use standard carriers and achieve 99.8% of our SLAs for receiving and shipping. Of course, things do happen, and when they do we always try to meet the mark on customer support. It sounds like we may not have done that here. I am happy to unpack this with you if you reach out to partnerships@shipbob.com
Kevin
VP of Partnerships
Onboarding for SB was sleek and clean, no issues and our Implementation Specialist Lacey was super fast to respond to any questions or concerns we had - this made a big difference for us as we were new to the experience!
Thanks for you help and attention.
I've now been using ShipBob for a few months and overall the orders have been fulfilled accurately and on time. Like any new integration for something as complex as 3PL, there have been a few challenges - but I felt like I had plenty of support from Ankit and the team and everything was always resolved promptly, politely, and professionally. I think anyone working with a 3PL should just ensure they are doing what they can to minimize errors (e.g., send accurate receiving orders, have clearly labeled products, use barcodes, have clear product images to help with order picking, etc). That way it helps to make the overall process more efficient and reduce the likelihood for issues. I'm looking forward to continuing to scale with ShipBob!
Over deze app
Geïntroduceerd
19 februari 2021
Talen
Engels
Categorieën
Uitbestede fulfilmentIntegreert met
Amazon, ShipStation, Walmart, Facebook/Instagram, Klaviyo, GorgiasGemaakt door ShipBob
Over ShipBob
Gemiddelde score: 4,3
3 jaar ervaring bij het maken van apps voor de Shopify App Store
Ondersteuning
Stuur een bericht1 (312)-313-1104
support@shipbob.com
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.
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