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Their tech support is really good. I spoke with Manish today via their very convenient chat feature followed by a zoom call to finish updating something that should have been done by one of our team mates but wasn't done before leaving for vacation... Manish even helped me with a Shopify issue that had nothing to do with WebBee while we were on the call which was very helpful to this mostly non user that's trying to fill in over the holidays.
With WebBee orders are sent to Amazon flawlessly, fulfilled and then Shopify is automatically updated with tracking information. WebBee makes our fulfillment automated and seamless - I couldn't be happier!
Hello
It's fantastic to hear about your positive experience with our tech support, particularly with Manish! We're glad that our chat feature and Zoom call option have been convenient for you, and that Manish was able to assist you efficiently, even going above and beyond to help with a Shopify issue unrelated to WebBee. Providing comprehensive support is something we strive for, and we're delighted that Manish could assist you effectively.
We're thrilled that WebBee has streamlined your fulfillment process, making it automated and seamless. Sending orders to Amazon flawlessly and updating Shopify automatically with tracking information is exactly what we aim for in providing a smooth experience for our users. Thank you for sharing your positive feedback, and if you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you!
The app is amazing and user-friendly.
I love the fact that the support is available 24 hours, whenever you are stuck the team is always there to help.
Hello
We're thrilled to hear that you find the app amazing and user-friendly! Providing 24-hour support is a top priority for us, and we're delighted that our team has been there to assist you whenever you need help. If you ever have more feedback or if there's anything specific you love about the app, feel free to share. We appreciate your positive experience and look forward to continuing to support you!
So quick in helping me link everything correctly. Straight and to the point with the BEST customer service and process with receiving the exact help I needed. :)
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Had an issue fix in under 1 Hour.. awesome support and great app.. well worth the price! Going to be a gamechanger for alot of businesses!!
Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
As a new on shopify. Webee help us to manage our orders. Coordination from Webee is too Good as there customer support help me a lot for understanding the app.
Ajeet the Coordinater is more appreciable in part of app discussion & problem solving.
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
La app funciona super bien, y el equipo te da un soporte increíble! Es posible tener videollamadas para que te ayuden a configurar etc. Lo recomiendo!
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Setup was seamless! Very straightforward to use. Manish on the support side was always very helpful if I ever needed assistance with anything.
Hello
We're thrilled to hear that your setup experience was seamless and that you found our platform straightforward to use. It's great to know that Manish on our support team was always there to provide helpful assistance whenever you needed it. Providing excellent support is a top priority for us, and we appreciate your kind words.
If you ever have more questions or need further assistance in the future, please feel free to reach out. We're here to ensure your continued success and satisfaction with our product. Thank you for choosing us, and we look forward to serving you!
This is app is very helpful to ship with amazon fulfillment. The team is very helpful with answering questions and helping with setting up.
Hello
It's wonderful to hear that you find the app helpful for shipping with Amazon fulfillment. Having a supportive team to assist with questions and setting up can make a significant difference in the user experience. If you have any more feedback or need assistance in the future, feel free to reach out.
We're here to help!
Thank you WebBee for the wonderful experience getting ready to go with Amazon MCF. The only thing better than your easy-to-use app is the customer service. I feel more confident and comfortable to witch to Amazon MCF if/when the time is right!
Hello
We're thrilled that you found our app to be the perfect fit for your needs! Knowing that our app has all the features you were looking for and even more makes our efforts worthwhile. Your satisfaction is paramount to us, and we're here to support you every step of the way. If you ever need assistance or have any new feature requests, we're all ears. Thank you for your support, and we're excited to have you as part of our user community!
App works great and customer support is very friendly and available at all times!
Hello
Thank you for sharing your positive testimonial!
We're delighted to hear that you're enjoying the app and that our customer support team has been able to assist you effectively. Providing friendly and available support is a top priority for us, and we're glad to know that it's making a difference for you. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!