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I have a relatively complicated store and this app is able to work with all my complications with no problem.
Specifically, some of my items are fulfilled by Amazon MCF and others are fulfilled in-house. I also have items that are in pre-order but will eventually be Amazon MCF. So in a given order, I might have one item for Amazon to fulfill now, one item for self-fulfillment, and one item to stay unfulfilled until the inventory is available. This app handles all of this without issue with its' product mapping' feature.
Other pros:
- once an order is placed, it is immediately sent to Amazon (if mapped to do so)
- once an order is fulfilled by Amazon, the tracking information is automatically sent back to Shopify with the email notification being sent to the customer and the order marked as fulfilled. This takes 2-3 hours. (you also have the option of using the Amazon notification emails if you prefer)
- their customer support is fantastic. I had several questions about setting up my store properly. They were patient with me and resolved every issue to get it working perfectly for my store's needs.
If you're using Amazon Multi-Channel Fulfillment for sales on your Shopify store, this app is a must-have to automate the process.
Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
We use Amazon MCF/FBA (UK) to fulfil all our orders. This app does exactly what it says - it syncs your Amazon stock and your Shopify stock and automatically fulfils Shopify orders with Amazon FBA. It means we no longer have to manually submit MCF fulfilment requests or manually update our Shopify stock. Great! Nice recent additions include the ability to set an out of stock quantity buffer, which avoids non-fulfilment of orders if you have sold out on Amazon since the last stock sync. Also like the ability to stop automatic sending of high risk orders.
We could not do without this app!
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
This app literally is the perfect solution for my FBA-Shopify integration. Very happy with the support as well. Great job! I sincerely appreciated.
Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Had an issue fix in under 1 Hour.. awesome support and great app.. well worth the price! Going to be a gamechanger for alot of businesses!!
Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
App was very user friendly and support were great.
Hello
It's fantastic to hear that the app was user-friendly and that you had a positive experience with their support team. User-friendly interfaces can make a significant difference in how effectively you can utilize a tool, and great support is invaluable for addressing any questions or issues that may arise.
If you ever have more feedback or need assistance in the future, don't hesitate to reach out. Your insights and experiences can be helpful for others considering similar solutions.
Excellent support! There is hardly any waiting time at all. 24/7 support available. They really take the time to ensure that all is in place and working as it should. Should you experience any issues, they are just an email, or chat support away. Support are conducted over a zoom call or over the phone, whichever you prefer. Very happy with my experience thus far in terms of the customer support I have received. Keep it up!
Hello
We also greatly appreciate your kind words about our customer service support. We believe that every user deserves timely and personalized assistance, and we're glad to hear that our team was able to address your concerns effectively. Your recognition of their dedication and commitment to providing exceptional support is truly heartening.
Your feedback not only motivates us to continue delivering the best possible experience but also serves as a valuable reference for others who are considering using Amazon Multichannel Fulfilment Application.
An easy app to use and apply, everything is pretty self explanatory in terms of initial set up and further use. They are also available and willing incase any error comes up.
Hello,
We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement!
Amazing support and an amazing app. Does exactly what you need and if you have any issues just contact support and they will sort it out ASAP. 5 stars!
Hello
Thank you so much for your incredible feedback about our application! We're thrilled to hear that you find it amazing.
We put a lot of effort into developing the application, so it's truly rewarding to know that our hard work has paid off and that you are enjoying the experience. Your positive feedback motivates us to keep pushing the boundaries and enhancing the app even further.
We're constantly working to improve and add new features to make the application even more useful and user-friendly.
Great support and fantastic app - would recommend for syncing with MCF on Amazon. Manish is the best!
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Really helpful client support, just loved it. Thank you for your time Malik, one of the best supports I`ve ever had.
Hello
Thank you for your wonderful testimonial! We're delighted that you had an excellent experience with our customer service team. Providing friendly, knowledgeable, and patient support is essential to us, and we're glad that it is reflected in your interaction. Your satisfaction is our ultimate goal, and we'll continue to be here for you whenever you need assistance.
Kudos to you as well for being a valued customer!