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Wow, so impressed with the customer support. Shivam spent a lot of time with me on Zoom setting everything up and even fixed things on my store that were not his responsibility. Thank you very much!
Hello
That's wonderful to hear!
Our Customer success team's dedication to providing excellent customer support shines through. I'm glad we went above and beyond to ensure everything was set up correctly and even helped with additional tasks. We strive to provide exceptional service to our customers, and it's rewarding to know that we've met your expectations.
If you ever need assistance in the future, please don't hesitate to reach out.
We're here to help anytime!
Their tech support is really good. I spoke with Manish today via their very convenient chat feature followed by a zoom call to finish updating something that should have been done by one of our team mates but wasn't done before leaving for vacation... Manish even helped me with a Shopify issue that had nothing to do with WebBee while we were on the call which was very helpful to this mostly non user that's trying to fill in over the holidays.
With WebBee orders are sent to Amazon flawlessly, fulfilled and then Shopify is automatically updated with tracking information. WebBee makes our fulfillment automated and seamless - I couldn't be happier!
Hello
It's fantastic to hear about your positive experience with our tech support, particularly with Manish! We're glad that our chat feature and Zoom call option have been convenient for you, and that Manish was able to assist you efficiently, even going above and beyond to help with a Shopify issue unrelated to WebBee. Providing comprehensive support is something we strive for, and we're delighted that Manish could assist you effectively.
We're thrilled that WebBee has streamlined your fulfillment process, making it automated and seamless. Sending orders to Amazon flawlessly and updating Shopify automatically with tracking information is exactly what we aim for in providing a smooth experience for our users. Thank you for sharing your positive feedback, and if you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you!
Support was really helpful in right away getting everything set up and working. Really great app.
Hello
I'm glad to hear that you had a positive experience with the support team and that they were able to help you quickly set up everything and get it working smoothly. It sounds like you're finding the app to be really great for your needs!
If you have any more feedback or need further assistance with anything related to the app or any other aspect of your business, please feel free to let me know.
The support you get when using this app is very good. Also, I have contacted the owner before when trying a few different things on it.
Worth!
Hello
Thank you for sharing your positive experience! We're thrilled to hear that you've found the support for our app to be very good. Providing excellent customer support is a top priority for us, and we're glad that you've had positive interactions, even reaching out to the owner for assistance.
Your feedback is greatly appreciated, and we're delighted that you find our app to be worth it. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you succeed!
Solid tech help when needed. The app is very user-friendly and works great! The integration was easy, and their help chat was fast, helping with additional integration steps for Amazon FBA shipping.
Hello
We are thrilled to hear about your positive experience with our app and support team!
Providing solid technical help and ensuring a user-friendly experience are core principles for us, and we are glad to know that you found the integration process smooth and the app helpful for your needs. Our team is always here to assist with any additional integration steps or questions you may have, and we are committed to ensuring your success with our platform.
Thank you for choosing our app, and please feel free to reach out if you need further assistance or have any feedback to share.
love this app makes selling on bot shopify and amazon super easy.
Hello
We are delighted to hear that you love our app!
Making selling on platforms like Shopify and Amazon easier for our users is one of our primary goals, and your positive feedback reinforces our efforts. If there are any specific features or improvements you would like to see in the future, please let us know. We appreciate your support and look forward to continuing to provide you with excellent service.
Thank you for choosing our app!
Whenever we encounter an issue I reach out to WebBee via their convenient chat option and talk with a rep almost instantly! Today I had the pleasure of Shivam assisting me. They were helpful and efficient time-wise. They let me know what was going on, and the best course of action to rectify my issue! Recommend WebBee over multiple other programs/apps.
Hello
Thank you for sharing your positive experience with WebBee's support team, particularly the efficient assistance provided by Shivam. We're delighted to hear that the convenient chat option has been a valuable resource for you, allowing you to connect with a representative promptly whenever issues arise. Your recommendation means a lot to us, and we're committed to maintaining the high level of service that you've come to expect. If you ever have more feedback or need further assistance, don't hesitate to reach out. We appreciate your trust in WebBee!
WebBee is hands down one of the best apps that we currently use! The staff is always willing to help and extremely supportive to get what we need to get done.
Hello
It's wonderful to hear that you consider WebBee one of the best apps you currently use! Having a supportive and responsive staff can greatly enhance the value of any app, ensuring that your needs are met efficiently and effectively.
If you ever have any questions or need further assistance, don't hesitate to reach out.
We're here to help make your experience with WebBee as smooth and productive as possible!
Smart and knowledgable. She knew my situation right away and guided me to the solution. Very patient with me. Took me a while to get there but she did and all is well. Thank you Shivam!!
Hello
Thank you for your kind words! We're thrilled to hear that Shivam was able to provide you with smart, knowledgeable, and patient assistance. Understanding your situation and guiding you to the solution is exactly the level of support we aim to provide.
If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. Shivam and the rest of our team are here to help you!
Great app, excellent support team who jump on a call and help set everything up and check all integrations are working! Would recommend
Hello
Thank you so much for your kind words and recommendation!
We are thrilled to hear that you had a positive experience with our app and support team. Ensuring that our users have a seamless experience with setting up integrations and resolving any issues promptly is a top priority for us. Your feedback motivates us to continue providing excellent service and support.
If you ever need further assistance or have suggestions for improvement, please don't hesitate to reach out.
We appreciate your support and look forward to serving you in the future!