Amazon MCF by WebBee

Super helpful and knowledgeable! Shivam knew exactly what was needed to ensure our WebBee app was working correctly and it only took 15 minutes. Thank you for the support!

I have been using Amazon MCF by Webbee for the past 7 months to route orders between our Shopify store and Shipbob 3PL and Amazon FBA. Unfortunately, my experience with this app has been extremely disappointing. Every single day, I encountered issues such as tracking numbers not uploading for orders and orders failing to submit to Shipbob due to constant SKU mapping problems.

Despite alerting the CEO AJ and management member Soonam about these problems, they were never properly addressed. The app’s management is very poor. I was even told that my $95 monthly fee doesn't cover the cost of fixing all the bugs, which is an unacceptable excuse. If the app cannot be properly maintained for the current price, then the price should be increased to ensure better service.

These daily headaches have pushed me to seek alternatives, and I strongly advise others to avoid this app at all costs. It has been a frustrating and unproductive experience, and I do not recommend it to anyone.

The app is very nice and allows you to create product bundles even though they are not listings on Amazon. The support is also great and very fast. They connect with you right away and remote in if needed.

We have used this app for about two years now. We had a little issue with some of the settings and missmatch of skus, but Shivam was an excellent help to correct it all and make it load and sync properly. Overall, this app is fairly seamless. Occasionally, we have a rejected order, mostly due to stock in Amazon fulfillment running out before the next inbound shipment. We will continue to use this app, as it helps us use Amazon as a 3rd party logistics provider. I recommend it. You may need a specialist to help you set up all the settings and make sure your skus and UPCs etc. are all consistent. Webbee may offer a paid service for that. It is well worth it.

The WebBee app has been a game-changer for our e-commerce business. Connecting Amazon MCF with our Shopify store has never been easier. The integration process was smooth and hassle-free, thanks to the user-friendly interface and clear instructions provided by the WebBee team.

One of the standout features of this app is its ability to automate order fulfillment between Amazon MCF and Shopify. With just a few clicks, we can sync inventory levels, track orders in real-time, and ensure timely delivery to our customers. This has significantly reduced manual errors and saved us valuable time that we can now allocate to other aspects of our business.

Moreover, the customer support offered by the WebBee team has been exceptional. They are always available to address any questions or concerns promptly, ensuring a positive user experience.

Overall, we highly recommend the WebBee app to any e-commerce business looking to streamline their operations and enhance efficiency. It's a reliable solution that delivers on its promises and adds tremendous value to our business.