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Phenomenal product. Great out of the box delivery solution for both local businesses and delivery companies. Extremely intuitive design, seamless integration with Shopify. Responsive support.
love the app also the UI is very user friendly and easy to use
The team is lovely and they mean well, but the app is not at the level. I couldn't rely on its solutions for my business. All it did was causing more issues.
Hi There, we really tried to help you over the phone and explained the issue. So, we are sorry to see this feedback.
The issue was not due to any technical problem with the App, but a wrong settings for the intended use.
You had set up auto-dispatch to 3rd party delivery services on the app, but when you cancel an order, you didn't mark it as failed/delivered. And the order got reassigned automatically to 3rd party services again. We helped you over the phone to fix it.
Although your experience is unexpected but it is not due to any technical reliability issue of our App.
This app is very helpful for those who engage their own delivery drivers. It will help improve communication with customers. Highly recommended!
Great app! It was easy to install. Looks like it will help with my local deliveries. We are excited to start our local delivery.
Thanks a lot for your review.
Very easy and straight forward to use. No need to set up, only regester an account on their platform and get an api code on my account page. Then you are ready to go! I should have known this app way earlier!
Install is a breeze and they've been VERY responsive when I've reached out to them on a few questions. Highly recommended.
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Thank you for fixing my issue with the tracking email. App is working good and support has helped me greatly!
Hi, we are extremely sorry that you are facing troubles. Can you please reach out to us from your Shipday account email at support@shipday.com with the subject line "Shopify Support"? We searched for your message but could not find it. We are eagerly waiting for your message and can you please elaborate the issue you are facing? Thanks.
The service is amazing it has helped me retain more customers. love order tracking feature!!!!!!!!!!
Hi, from the order data sent by Shopify we can identify whether an order is paid in cash or else. So if in an order it says that, payment method "CASH", it means "Cash on Delivery (COD)". Otherwise for ONLINE (Paypal, Neteller etc.) or Credit Cards (VISA, MasterCard), in Shipday we are simply putting N/A (or empty) which indicates the carrier (delivery personnel) does not require to pickup the order price while delivering.
And about the first issue (order notes), we are discussing with the Shopify partners as the order notes are not sent from Shopify. We know about the issue and are trying our best to settle it down. Thanks. Hope it comes helpful for you.