ShipHero Inventory & Shipping , 151 recensioni

We've been using ShipHero for 2 weeks and the software has not disappointed. The software is robust so it's a bit intimidating at first. And if it wasn't for Danielle (our fantastic account Rep) I don't think we would be using ShipHero today. Danielle stuck with us and was super patient in answering every question we had, whenever she did not have the answer, she always followed up.

Our business needs are very peculiar and we were able to adapt the system to our process without issues. Now we are running a faster and more organized inventory management and fulfillment process.

Of course there are more features we would like to see (as with every software), in our case would love to see an Android App and the ability to translate the software to Spanish. However, that will hopefully be released in the future.

We have been absolutely blown away by the service that we received when learning about SH and ultimately going live with the product earlier this year! Our Solutions Specialist, Alissa Williams, was incredible and always replied to our needs within minutes, even when on vacation! We love how customizable the system is and have already been able to save a ton of time and money with switching to ShipHero! We would highly recommend this product to anyone looking to make the switch to a system that adapts and learns with you!

I can't thank Shiphero enough for making my shipping process so seamless.

I've used several shipping softwares and none of them have had as many features and customization as ShipHero. While we do run into some glitches here and there, it's because they are constantly working to improve the software. They are quick to resolve any issues and really listen to feature requests. The connection to Shopify is incredibly quick and accurate. This software has vastly improved our inventory management and fulfillment. The care that went into our onboarding process can't be beat. Our onboarding specialist made sure we were able to transition our processes as seamlessly as possible and helped tailor the system to our shipping requirements. Thank you Mike & ShipHero!

Shiphero has been one of the best decisions for our logistics. We have been able to handle more order volume efficiently and more precisely. It has even allowed us to expand our warehouse operations. The platform is easy to understand and use. Support has also been amazing and has sponsored special requirements for our business model.

Our experience with Shiphero has been awesome! PROS
- Incredibly efficient pick/pack/ship. We have almost doubled our efficiency in the warehouse.
- Accurately pushes inventory levels to many sales channels
- Customer support is responsive and actually cares
- Easy to use kitting/bundling
- Automated shipping rate shopping CONS
- Steeper learning curve than some software
- Initial setup takes time to do correctly - Minimal reporting analytics

The Customer Service is Excellence.

our Shiphero Agent Brandon Hoisington went above and beyond in helping integrate our shopify to Shiphero.

highly recommend their services!!

We started using this app when we moved from a 3PL to our own warehouse. It has helped us ship all the orders in time and without making mistakes. 
The team has been excellent and has guided us throughout the process. 
Shiphero is one the best inventory and shipping software I've used so far.

ShipHero has drastically improved our warehouse speed and efficiency, and the ShipHero team is a pleasure to work with!

Our business ships thousands of items each week and sells thousands of SKUs. We do: -Presales
-Donations
-B2B transfers
-Identify 1st orders and add notes to them (and much more customer delight)
-Change carrier service based on customers location
-Integrated with Flavorcloud international shipping
-Integrated with their 3PL service Shiphero can do it all and their team is extremely helpful in leading my team to confidence on their platform. Ultimately Shiphero is a complex and powerful tool that should not be underestimated. With Shiphero we focus on "How to do X?", rather than "Is X possible?", bc more often than not: Yes with Shiphero it is possible. Additional note: Their UI is polished to make the basics shine. My single quip is that they do not allow for "OR" "AND" in order searches