Recensioni (155)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 3% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
Data modifica: 12 settembre 2019

Having used Shipstation, Stitchlabs and several others before ShipHero, I cannot recommend ShipHero more highly.

ShipHero is a complete system for running your ecommerce operation. It is powerful, the system is fast and it's reliable and accurate.

There are a ton of features in ShipHero that we did not expect to find, it's a pretty comprehensive solution.

If you're shipping more than 200 orders a day, you won't find better software to run your Shopify business than ShipHero.

Tatamius
Stati Uniti
Oltre 2 anni di utilizzo dell’app
4 ottobre 2021

How switching to ShipHero transformed our business in 90 days My skincare brand BlackWolfNation.com was doing very basic in-house fulfillment using ShipStation. We grew from 20 orders a day to over 1000 in just 12 months and needed a more robust solution to continue growing. Working with Shiphero we were able to implement a receiving ASN system, warehouse locations, faster and more accurate pick, pack, and ship procedures, rate shopping, and setting up bundled components for accurate inventory. ShipHero is a very powerful out-of-the-box solution that paid for itself instantly. With the help of the Shiphero team, we then transformed our in-house fulfillment operation into ONE23 Fulfillment - a thriving 3PL business within 90-days. We now ship for many top DTC brands and are pushing out thousands of orders a day. This is an extremely scalable solution that continues to innovate and add new features. Onboarding new clients, portal access, and billing are all fantastic. Without ShipHero we never could have grown as fast as we have or had the confidence to implement it in the first place and get the most out of the platform. All I can say is we are thankful for ShipHero every day.

Black Wolf
Stati Uniti
Oltre 2 anni di utilizzo dell’app
ShipHero ha risposto 7 ottobre 2021

Wow! Black Wolf Nation, thank you so much for sharing such a detailed review and letting us know how much ShipHero has helped you as you switched from another platform.

We're so glad ShipHero has been a benefit to you and your company and that you're seeing the value. Thank you for the review!

16 marzo 2018

WE LOVE SHIPHERO!!! From order fulfillment to inventory management, could not ask for anything better. The iPad/iPhone integrations make life easy and reduce packer error like nothing else. Great team, great support, couldnt ask for anything more!

Jawzrsizeoffical
Stati Uniti
Oltre 2 anni di utilizzo dell’app
23 maggio 2023

ShipHero has been an amazing partner for us. We launched with them back in 2021 when we migrated to Shopify and have used them as our Warehouse IMS/OMS. They have many advanced features that have helped us become much more efficient in our warehouse operations. We recently started also using ShipHero in our Shopify POS stores as well as their 3PL's on the East Coast. All of it has work seamlessly and easily enabled us to become an OmniChannel business. If you are an Ecommerce brand that owns and operates its own DC, I can't recommend ShipHero enough.

James Perse Los Angeles
Stati Uniti
Circa 2 anni di utilizzo dell’app
25 aprile 2017

ShipHero has been a great partner for consolidating our inventory and order management across 100+ Shopify stores.

When looking for a partner, we went through a stringent vetting process of over a dozen vendors in the space. ShipHero's technology, UI, and customer support set them apart.

We look forward to continuing to work with them for years to come.

Famehouse
Stati Uniti
Circa 2 anni di utilizzo dell’app
8 marzo 2019

Shiphero is the only app out there that has the pick and pack functionality we needed in order to scale and exceed customer expectations. Having done my own research, you can't find what Shiphero offers at this price point anywhere. With so many features, it's hard to write about them all in a review. My advice, request a demo, and see for yourself. I definitely recommend this company.

Tee for the Soul
Stati Uniti
Circa 2 anni di utilizzo dell’app
ShipHero ha risposto 8 marzo 2019

It's an honour to get a fantabulous review from such a brilliant longtime customer. Thank you for sharing, looking forward to much more success :)

Data modifica: 11 luglio 2018

I would give ShipHero 6 stars if I could!

Easy to use software right out of the box. Same look and feel as Shopify, so there's limited training needed.

It fits the needs of our large 8-figure turnover company with 50+ employees, covering everything from Wholesale, Goods In, Barcode Readers, Different User Access Levels, iPad App for even easier access and use, easy plug-n-play with Shopify, and the best help and support you could wish for. Fast, prompt and genuinely helpful.

We looked at all of the other solutions, and ShipHero was by far the best value for money. They're difficult to beat.

DW, CMO, WigOutlet.com

Wigs Hairpieces
Stati Uniti
Circa 2 anni di utilizzo dell’app
5 luglio 2019

In early 2018 we replaced Stitch Labs, our previous Inventory Management Software, with ShipHero. Prior to ShipHero, our Customer Service team was spending hours printing orders. We had a team of Order Checkers doing nothing but checking orders that had been pulled by our 1st team of order pullers to ensure the integrity of the order. We also were having to use a second software platform, ShipStation, to handle the actual shipping process.

With ShipHero, we were able to eliminate all of this. Thanks to paperless order picking via barcode scanning, we no longer print and staple orders for hours every day. Since every product gets scanned before it gets added to a bin, we were also able to transition our entire team of order checkers to other positions which immediately made us more productive. And as for the shipping process, we were able to eliminate a second software charge because ShipHero handles the process from start to finish.

Now, only because it’s my second nature to always be looking for something better, in March of 2019 I began participating in demo’s of other inventory management systems. We looked in depth at Veeqo, Tradegecko, BrightPearl, SKUvault, OrderHive, Zoho and Clear Spider. All of these systems had their strengths and weaknesses but due to BIG promises of a more streamlined workflow and better reporting, we left ShipHero and went with SKUvault. Needless to say, after 2 months of ‘Training and Implementation’ and 3 weeks Live operating the software, it was not what we had hoped for. We were spending 2x longer preparing orders because each order had to be assigned to a session. We were spending 2x longer pulling orders due to the additional steps involved. Our ‘Just in Time’ dept was spending 3x longer preparing orders because the workflow was too complicated and time consuming. Granted, SKUvault attempted to help us work through all of this but, in the end, the functionality was inefficient.

The reality of all of this is that none of these systems came close to matching the functionality and efficiency of ShipHero. ShipHero welcomed us back with open arms and got us up in running again in just a couple of days. Yosef and the entire team at ShipHero came together to make it happen. We now have our wholesale and retail sites connected back to ShipHero and plan to add our brick and mortar next.

The nightmare is over (as every team manager in my office/warehouse has told me).

Thank you ShipHero!

Wholesale Accessory Market
Stati Uniti
Circa 2 anni di utilizzo dell’app
ShipHero ha risposto 5 luglio 2019

Extremely happy to work with you and your team Steven! You have a lot of fans over here in the ShipHero team :)

18 febbraio 2022

We use the software to organize and manage our warehouse/inventory with barcoded locations and products. The Software is very efficient to use on our iPads and desktop ship stations.It has been a great experience overall with mike being our on-boarding contact he was a pleasure to work with.

316collection
Stati Uniti
Circa 2 anni di utilizzo dell’app
ShipHero ha risposto 4 marzo 2022

Hello 316collection!
Thank you so much for taking a minute to leave us such a positive review. We're so glad that you're finding the software so easy to work with and that it's making your team more efficient. And we agree that Mike is pretty awesome! Thank you again!

22 febbraio 2023

We have been absolutely blown away by the service that we received when learning about SH and ultimately going live with the product earlier this year! Our Solutions Specialist, Alissa Williams, was incredible and always replied to our needs within minutes, even when on vacation! We love how customizable the system is and have already been able to save a ton of time and money with switching to ShipHero! We would highly recommend this product to anyone looking to make the switch to a system that adapts and learns with you!

Ugmonk
Stati Uniti
Circa 2 anni di utilizzo dell’app
ShipHero ha risposto 23 febbraio 2023

Hello!
Thank you so much for leaving such a stellar review for our team and for Alissa! We agree that she is a superstar. We're glad that you've had such a positive experience so far and we're looking forward to working with you for many years to come! Thanks again!