レビュー (152)

総合評価
4.7
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の3%は4つ星です
  • 評価の3%は3つ星です
  • 評価の3%は2つ星です
  • 評価の3%は1つ星です
2024年5月3日

Had a wonderful experience so far with ShipHero. They set up everything super quick and got me to being able to have my inventory tracked and my shipments out! Customer service was top notch! Kyle has been super helpful and responsive. He is very knowledgeable and has been super easy to work with. The system itself very user friendly. I love that I can set up kits within ShipHero without needing to have an extra app in Shopify. I love that I can tell exactly where my inventory goes and it tracks every change! I do wish ( or maybe I haven’t found it) there was an option to see how much inventory was used in the last 30 days. I also love how easy it is to pick and pack orders. Definitely the best system I’ve used so far for warehouse management

Bay Bites
アメリカ合衆国
アプリの使用期間:7ヶ月
2024年3月27日

*What do you like best about ShipHero?

Having attentive staff that quickly answers and fixes questions related to their platform. I have had numerous 'issues' and very few ended up requiring extended amounts of time to fix. Most issues are resolved the same day.. I really thank the staff for making Ship Hero an easy product to work with.

* What do you dislike about ShipHero?

Not being able to schedule reports to be be run at a certain time or on demand. In a given day I could download 20 or more reports as we have multiple clients and reporting requirements.

In an ideal world I could kick off a custom job to pull all this data without having to go to each interface, wait while this loads and downloads..

Westport Big & Tall
アメリカ合衆国
アプリの使用期間:約2年
2024年3月28日

Responded way quicker than I thought! Service was really helpful and easy to follow!

Beautiful Disaster Clothing
アメリカ合衆国
アプリの使用期間:8ヶ月
2023年11月13日

Our company just finish on-boarding with Alissa who is the Senior Solutions Specialist. She is an all-star! We have gone through on-boarding with other programs that our company used previously and this is by far the best experience that we have ever had. Alissa is very knowledgeable, patient and genuinely kind. We were sad once our on-boarding process ended because we wish that we could continue working with her!

Ship Hero has been the best system that we've been able to find for our company. Alias mapping SKUs, assembly bundles and other kits have been a breeze to set up and manage. Dynamic inventory has been a huge change to our system but it has truly helped us grow and track inventory more efficiently. Integrations with Amazon and Shopify work very well. Inventory adjustments push almost instantaneously to our sales channels. We are very happy with our experience so far. We only wish that Ship Hero had a manufacturing function so that we could use the program for all of our needs!

Poppy & Pout Wholesale
アメリカ合衆国
アプリの使用期間:3ヶ月
2023年9月15日

I have had the pleasure of working with ShipHero for the last year and I can confidently say that their product and services exceeded our expectations. From their exceptional team members to their commitment to delivering high-quality results, ShipHero has consistently proven to be a valuable partner for our warehousing and fulfillment solution. We look forward to continuing our partnership with ShipHero and are excited for the new features yet to come!

Giant Tiger
カナダ
アプリの使用期間:約1年
2016年12月9日

We instantly fell in love with ShipHero because it is a perfect one-stop solution to managing your own warehouse. From inventory tracking to label printing, ShipHero does it all. This keeps our tech stack simple and efficient. Our team can all easily work together in one piece of software as opposed to siloing data in various places. And most importantly, the customer support is great via phone or chat.

- NICE LAUNDRY

8020nl
アメリカ合衆国
アプリの使用期間:8年弱
編集日:2017年1月21日

These guys are the best! Important to a system like this is fast help and service to get you up and running, and they deliver better than any other place I've worked with. It will keep your product/orders flowing as expected. Always innovating and improving from user feedback.

Nws Tools
アメリカ合衆国
アプリの使用期間:約7年
2017年10月11日

We've been using ShipHero for over 2 years now and we can't imagine running our warehouse without it now.

ShipHero have increased our pick & pack efficiency and allowed us to easily scale and grow our business. Their reporting functions also help us better forecast our inventory needs.

Their support is absolutely amazing - extremely helpful and almost always responding within minutes. I would go as far as saying that ShipHero has the best customer support out of any app or SaaS product we've used.

I would have no hesitation recommending ShipHero to any growing eCommerce business.

Yellow Octopus Store
オーストラリア
アプリの使用期間:6年以上
2017年8月9日

I've had a few pain points with ShipHero but overall the experience has been very positive. The highlight for me has been their customer support team --- they offer live chat support and almost always reply within minutes, with a dedicated rep that's super knowledgeable about the platform. I've found a lot of apps within the Shopify store that have offered excellent CS support, but it's hard for me to think of one better than ShipHero so far.

Oneblade
アメリカ合衆国
アプリの使用期間:6年弱
編集日:2016年12月19日

I love Ship Hero. Running the warehouse and managing inventory is soooo much easier with it. They get e-commerce and what we need.

Invertedgear
アメリカ合衆国
アプリの使用期間:6年弱