レビュー (155)

総合評価
4.6
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の3%は4つ星です
  • 評価の3%は3つ星です
  • 評価の3%は2つ星です
  • 評価の4%は1つ星です
2020年4月14日

Ship Hero helps us organize and execute on our our subscription service with ease as well as handle our daily order volumes with precision. Automations are a very handy feature along with many other clever features that will help any growing Shopify site succeed.

To Øl
デンマーク
アプリの使用期間:約2ヶ月
2023年1月31日

We have used Shiphero for a long time. Lately, we have not been impressed with the level of customer service they offer. Many features will come out unfinished and basic functionality can be buggy.

Antique Candle Co.
アメリカ合衆国
アプリの使用期間:4年弱
ShipHeroが返信しました 2023年2月2日

Hello,
Thank you for leaving your feedback. We're sorry that you have had a less than optimal experience lately - it is never our intention to fall short when it comes meeting and exceeding our clients' expectations. Please feel free to reach out to our Client Support team if they can be of any assistance. Thank you again!

2015年7月21日

ShipHero has been incredibly easy to use from the beginning, and the support team has been very helpful. The mobile apps make it easy for me to work from anywhere in the warehouse.

Spiritadmin
アメリカ合衆国
アプリの使用期間:約1ヶ月
2018年10月18日

Super app makes handling several online stores super easy. Picking and receiving a purchase order is super magical! This app is working very well. Customer service is great.

Need to make better ->

- Not easy to update product data (CSV) - you think that you can update all product data with one CSV download? No that's too easy! There is 3 different CSV needed to download. Update cost, Update inventory value, Update Manufacturer SKU all these are in different places?

- Not easy to make purchase orders (Automatic is not good) Cannot make vendor base limit? System offer to order if you have even one product under the order limit.

- Not easy to make a transfer order -> You really need to remember all product name or SKU? No automatic, no product picture ... it's maybe just easier to call the main warehouse and make the order in a phone. It's funny that you cannot use the purchase order automatic in transfer orders...

But these are a minor things the app is great and fix many problems in the warehouse. I think nowadays we have 0% mistake rate in picking thank Shiphero and of course our warehouse guys!

Pretty.fi
フィンランド
アプリの使用期間:3年弱
ShipHeroが返信しました 2019年3月8日

Woohoo! It's a pleasure to work with you and your brilliant team. Noted on the feature suggestions and improvements - we're working hard everyday (we kind live and breath this stuff) to bring more features and improve existing ones. More to come (and we're quite excited!).

2022年2月24日

This app guided us through all our inventory needs and taught us barcoding and organization. It has made fulfillment so much smoother and efficient for us. Mike A was a great help, he was always available for any questions we had!

STRATA
アメリカ合衆国
アプリの使用期間:約1ヶ月
ShipHeroが返信しました 2022年3月4日

Hello Strata!
Woot for a smoother and more efficient fulfillment process! We're so glad that ShipHero is meeting and exceeding your expectations. We also really appreciate the time you took to leave us a review. And thank you for giving Mike A. a shout-out. He is a super valuable resource for our clients and for ShipHero! Thank you again.

2017年7月26日

Great app to manage your shipping. It doesn't matter how complicated your set up is, the guys at Shiphero are with you every step of they way !

Sheer Natural
カナダ
アプリの使用期間:27日
2015年1月10日

We've tried about a half a dozen different systems and have to say that ShipHero is the best out there! Not only is the system a head above the rest, but the support they offer is simply unbeatable. If I could leave 10 stars I would.

We've even become more profitable because of the error prevention system that they have in place. Simply outstanding and highly recommended!

Sports Giveaways
アメリカ合衆国
アプリの使用期間:23日
2016年2月17日

Seems to work well with my fulfillment center. Friendly & helpful customer service too!

Tshirtbonus
アメリカ合衆国
アプリの使用期間:1年以上
2019年1月31日

If you want a inventory program that randomly doesn't update your shopify inventory correctly then this is perfect! It also enable you to randomly sell sizes that you do not have in stock ... a great tool for destroying your customer loyalty and retention!

EMMA GO SHOES
デンマーク
アプリの使用期間:約1年
ShipHeroが返信しました 2019年3月7日

Hello Martin! Definitely got off to a confusing start that was not up to our standards either, we're sorry you had the store connection issue. After having worked with you to get your issue resolved and your operations running we see you're in a better place - hooray! Now you've been with us for a few months, let us know if there's anything else we can help with.

2014年7月2日

Love the App...thx for all the help Aaron

Fashion Nova
アメリカ合衆国
アプリの使用期間:13日