レビュー (115)

総合評価
4.5
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の2%は4つ星です
  • 評価の3%は3つ星です
  • 評価の3%は2つ星です
  • 評価の5%は1つ星です
2018年2月9日

Thank you so much for shiphero team. Used this app for three years now. No matter for order shipping or quantity update is well done. Great communication, highly recommended to all online business users.

Cylondon
イギリス
アプリの使用期間:2年以上
編集日:2017年3月14日

Shopify + ShipHero is the best way to run your business, and that's all you need from an operations perspective.

We get
Shipping
Multi Channel Inventory Management
Purchase Orders
Reporting to help with purchase orders
Returns management
Reports on Inventory Value, Cost of Goods and our Shipping
Awesome mobile apps for working in the warehouse
A reliable service.

If you're looking for the best back-end for Shopify, you found it.

Tapcancerout
アメリカ合衆国
アプリの使用期間:2年以上
編集日:2018年10月18日

As other reviewers mentioned, if you have a store with a lot of items, multiple warehouses and, in general, if you require a more complex solution than just pack and ship, ShipHero is a great option.
That's not to say they are extremely easy to use or install. All the features they offer results in a certain complexity and a relatively steep learning curve in getting used with the app. Also, dealing with their support requires patience and grit.

Fendrihan
アメリカ合衆国
アプリの使用期間:2年以上
ShipHeroが返信しました 2019年3月8日

We aim to solve complex with aplomb. Thank you for your feedback, we're grateful to help you do awesome :) We're working hard to constantly improve, add more features, make more tutorial videos (that aren't boring) as well as grow support. We appreciate you as one of our brilliant customers.

Cheers!

編集日:2018年10月18日

Great shipping and inventory app. It decentralizes the shipping process while keeping track of inventory and pick and pack performance. It has some neat features.

Fendrihan
カナダ
アプリの使用期間:2年以上
2023年1月31日

We have used Shiphero for a long time. Lately, we have not been impressed with the level of customer service they offer. Many features will come out unfinished and basic functionality can be buggy.

Antique Candle Co.
アメリカ合衆国
アプリの使用期間:2年以上
ShipHeroが返信しました 2023年2月2日

Hello,
Thank you for leaving your feedback. We're sorry that you have had a less than optimal experience lately - it is never our intention to fall short when it comes meeting and exceeding our clients' expectations. Please feel free to reach out to our Client Support team if they can be of any assistance. Thank you again!

編集日:2020年4月10日

If you want a full system for running your e-commerce business, you found it.

ShipHero does a lot.

We do custom embroidery in bulk for schools.

We do subscription boxes.

We sell on Amazon, Walmart, eBay.

We do FBA.

We ship from multiple-warehouses.

We can sell over 1,000 units in 24 hours during our sales.

We receive orders by the 40' container with about 10,000 units coming in at a time across multiple sizes and colors which are received by several people simultaneously.

ShipHero handles all these things extremely well.

6 stars if I could.

93brand
アメリカ合衆国
アプリの使用期間:2年以上
2023年5月23日

ShipHero has been an amazing partner for us. We launched with them back in 2021 when we migrated to Shopify and have used them as our Warehouse IMS/OMS. They have many advanced features that have helped us become much more efficient in our warehouse operations. We recently started also using ShipHero in our Shopify POS stores as well as their 3PL's on the East Coast. All of it has work seamlessly and easily enabled us to become an OmniChannel business. If you are an Ecommerce brand that owns and operates its own DC, I can't recommend ShipHero enough.

James Perse Los Angeles
アメリカ合衆国
アプリの使用期間:約2年
2024年3月27日

*What do you like best about ShipHero?

Having attentive staff that quickly answers and fixes questions related to their platform. I have had numerous 'issues' and very few ended up requiring extended amounts of time to fix. Most issues are resolved the same day.. I really thank the staff for making Ship Hero an easy product to work with.

* What do you dislike about ShipHero?

Not being able to schedule reports to be be run at a certain time or on demand. In a given day I could download 20 or more reports as we have multiple clients and reporting requirements.

In an ideal world I could kick off a custom job to pull all this data without having to go to each interface, wait while this loads and downloads..

Westport Big & Tall
アメリカ合衆国
アプリの使用期間:約2年
2019年3月8日

Shiphero is the only app out there that has the pick and pack functionality we needed in order to scale and exceed customer expectations. Having done my own research, you can't find what Shiphero offers at this price point anywhere. With so many features, it's hard to write about them all in a review. My advice, request a demo, and see for yourself. I definitely recommend this company.

Tee for the Soul
アメリカ合衆国
アプリの使用期間:約2年
ShipHeroが返信しました 2019年3月8日

It's an honour to get a fantabulous review from such a brilliant longtime customer. Thank you for sharing, looking forward to much more success :)

2017年7月15日

Love it! warehouse management at its best. guys over at SH help us all the time. incredible service and app!

Mika Yoga Wear
アメリカ合衆国
アプリの使用期間:2年弱