Avaliações (155)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 3% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
14 de abril de 2020

Ship Hero helps us organize and execute on our our subscription service with ease as well as handle our daily order volumes with precision. Automations are a very handy feature along with many other clever features that will help any growing Shopify site succeed.

To Øl
Dinamarca
Aproximadamente 2 meses usando a aplicação
31 de janeiro de 2023

We have used Shiphero for a long time. Lately, we have not been impressed with the level of customer service they offer. Many features will come out unfinished and basic functionality can be buggy.

Antique Candle Co.
Estados Unidos
Quase 4 anos usando a aplicação
Questão respondida por ShipHero 2 de fevereiro de 2023

Hello,
Thank you for leaving your feedback. We're sorry that you have had a less than optimal experience lately - it is never our intention to fall short when it comes meeting and exceeding our clients' expectations. Please feel free to reach out to our Client Support team if they can be of any assistance. Thank you again!

21 de julho de 2015

ShipHero has been incredibly easy to use from the beginning, and the support team has been very helpful. The mobile apps make it easy for me to work from anywhere in the warehouse.

Spiritadmin
Estados Unidos
Aproximadamente 1 mês usando a aplicação
18 de outubro de 2018

Super app makes handling several online stores super easy. Picking and receiving a purchase order is super magical! This app is working very well. Customer service is great.

Need to make better ->

- Not easy to update product data (CSV) - you think that you can update all product data with one CSV download? No that's too easy! There is 3 different CSV needed to download. Update cost, Update inventory value, Update Manufacturer SKU all these are in different places?

- Not easy to make purchase orders (Automatic is not good) Cannot make vendor base limit? System offer to order if you have even one product under the order limit.

- Not easy to make a transfer order -> You really need to remember all product name or SKU? No automatic, no product picture ... it's maybe just easier to call the main warehouse and make the order in a phone. It's funny that you cannot use the purchase order automatic in transfer orders...

But these are a minor things the app is great and fix many problems in the warehouse. I think nowadays we have 0% mistake rate in picking thank Shiphero and of course our warehouse guys!

Pretty.fi
Finlândia
Quase 3 anos usando a aplicação
Questão respondida por ShipHero 8 de março de 2019

Woohoo! It's a pleasure to work with you and your brilliant team. Noted on the feature suggestions and improvements - we're working hard everyday (we kind live and breath this stuff) to bring more features and improve existing ones. More to come (and we're quite excited!).

24 de fevereiro de 2022

This app guided us through all our inventory needs and taught us barcoding and organization. It has made fulfillment so much smoother and efficient for us. Mike A was a great help, he was always available for any questions we had!

STRATA
Estados Unidos
Aproximadamente 1 mês usando a aplicação
Questão respondida por ShipHero 4 de março de 2022

Hello Strata!
Woot for a smoother and more efficient fulfillment process! We're so glad that ShipHero is meeting and exceeding your expectations. We also really appreciate the time you took to leave us a review. And thank you for giving Mike A. a shout-out. He is a super valuable resource for our clients and for ShipHero! Thank you again.

26 de julho de 2017

Great app to manage your shipping. It doesn't matter how complicated your set up is, the guys at Shiphero are with you every step of they way !

Sheer Natural
Canadá
27 dias usando a aplicação
10 de janeiro de 2015

We've tried about a half a dozen different systems and have to say that ShipHero is the best out there! Not only is the system a head above the rest, but the support they offer is simply unbeatable. If I could leave 10 stars I would.

We've even become more profitable because of the error prevention system that they have in place. Simply outstanding and highly recommended!

Sports Giveaways
Estados Unidos
23 dias usando a aplicação
17 de fevereiro de 2016

Seems to work well with my fulfillment center. Friendly & helpful customer service too!

Tshirtbonus
Estados Unidos
Mais de 1 ano usando a aplicação
31 de janeiro de 2019

If you want a inventory program that randomly doesn't update your shopify inventory correctly then this is perfect! It also enable you to randomly sell sizes that you do not have in stock ... a great tool for destroying your customer loyalty and retention!

EMMA GO SHOES
Dinamarca
Aproximadamente 1 ano usando a aplicação
Questão respondida por ShipHero 7 de março de 2019

Hello Martin! Definitely got off to a confusing start that was not up to our standards either, we're sorry you had the store connection issue. After having worked with you to get your issue resolved and your operations running we see you're in a better place - hooray! Now you've been with us for a few months, let us know if there's anything else we can help with.

2 de julho de 2014

Love the App...thx for all the help Aaron

Fashion Nova
Estados Unidos
13 dias usando a aplicação