ShipInsure Shipping Protection , 21件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の5%は4つ星です
  • 評価の5%は3つ星です
  • 評価の0%は2つ星です
  • 評価の5%は1つ星です
2023年4月3日

Great customer service support. I reached out with a minor issue and it was resolved right away.!!!!!

Sweetly Rose
アメリカ合衆国
アプリの使用期間:約2ヶ月
ShipInsureが返信しました 2023年4月3日

We appreciate your kind review! It's great to hear that we were able to fulfill your requirements and offer a seamless experience. At our company, ensuring customer satisfaction is of utmost importance, and we are delighted that you were pleased with our service. Thank you for your patronage, and we eagerly anticipate the opportunity to assist you again in the future.

2022年11月6日

it was easy to install , the customer support team is great especially Morris , they saved me tones of money with packages lost by UPS, I love it that it is free for me, they only charge the customer a small fee

Plantoria Pure Inc.
アメリカ合衆国
アプリの使用期間:約2ヶ月
ShipInsureが返信しました 2022年11月7日

Thank you so much for taking the time to leave us a great review!
We're glad that you're enjoying using our app. We’re constantly trying to improve our app and your feedback is very important in doing so. So if there’s anything else you can think of that would make it better, please let us know!

2023年3月21日

Very responsive, easy to set up, and promptly took care of all the customization features that I needed.

Customers have been happy with the claims process and it feels good to have the peace of mind that lost or damaged packages don’t come out of my pocket.

Notorious Lift
アメリカ合衆国
アプリの使用期間:約1ヶ月
ShipInsureが返信しました 2023年3月23日

Thank you for the positive review! We're glad to hear that we were able to meet your needs and provide a hassle-free experience. Customer satisfaction is our top priority, and we're happy to know that our service has been well-received. We appreciate your business and look forward to serving you in the future

2021年9月14日

Shipinsure is a very good app. the app has helped me not to lose cash on order returns and order things. it also helped me to scale my sales.

Nickchels beauty products
イギリス
アプリの使用期間:約1ヶ月
ShipInsureが返信しました 2021年9月30日

Hello,
Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers through our package protection.

2021年9月14日

Great App Claims have been made and approved very easy for customers and vendors to use! A++ Love it

Suslo Couture
アメリカ合衆国
アプリの使用期間:20日
ShipInsureが返信しました 2021年9月30日

Hello,
Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers through our package protection.

編集日:2021年9月29日

Triple AAA Fashion Collection Based on our experience with this app we have reached out twice to support for simple basic information and have not heard anything from them since hope they see this message and we get some help! We heard back from John and he was able to provide us more details on what we are looking for so we are looking forward to seeing the process within the coming months together this insurance has helped our store from having lots of abundant checkout from or site.

Triple AAA Fashion Collection
アメリカ合衆国
アプリの使用期間:4ヶ月
ShipInsureが返信しました 2021年10月6日

Thanks for your business question and feedback regarding future functionality of the ShipInsure product. It is great to get feedback, and even 'beta-testers' as we prioritize new features and roll them out (and fine-tune them to what the market wants).
Our apologies for not seeing your business question initially.

2022年10月7日

Customer service is great and very responsive. I do like this app, however, they do not cover shipping + taxes for customers, which other apps do. They said they are going to update this in the future. I am going to stick with them because I do feel like they have a lot of potential and I do like how easy it was to install.

BRIAVIA
アメリカ合衆国
アプリの使用期間:約2ヶ月
ShipInsureが返信しました 2022年10月12日

Hello,
Thank you so much for taking the time to leave us a great review! We're glad you're enjoying our app. We’re constantly trying to improve our app and your feedback is very important in doing so. So if there’s anything else you can think of that would make it better, please let us know!

2021年10月1日

Great App. Really recommends this app. Help me a lot with bad products and chargebacks. Recommends for every store out there

topdecorshop
アメリカ合衆国
アプリの使用期間:約22時間
ShipInsureが返信しました 2021年11月4日

Hello,
Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers...

2021年10月1日

My store was getting a lot of chargebacks but this app quickly eliminate that. Their support is awesome. Really recommends

Honey Bliss Collections
アメリカ合衆国
アプリの使用期間:約20時間
ShipInsureが返信しました 2021年11月4日

Hello,
Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers...

2021年12月16日

Would mark it zero stars if I could. App causes variants to not work with certain themes in shopify and their support was zero... Been a couple weeks and still no reply other than wanting to know what I removed the app.

Team EAM, Inc
アメリカ合衆国
アプリの使用期間:13日