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Great customer service support. I reached out with a minor issue and it was resolved right away.!!!!!
We appreciate your kind review! It's great to hear that we were able to fulfill your requirements and offer a seamless experience. At our company, ensuring customer satisfaction is of utmost importance, and we are delighted that you were pleased with our service. Thank you for your patronage, and we eagerly anticipate the opportunity to assist you again in the future.
it was easy to install , the customer support team is great especially Morris , they saved me tones of money with packages lost by UPS, I love it that it is free for me, they only charge the customer a small fee
Thank you so much for taking the time to leave us a great review!
We're glad that you're enjoying using our app. We’re constantly trying to improve our app and your feedback is very important in doing so. So if there’s anything else you can think of that would make it better, please let us know!
Very responsive, easy to set up, and promptly took care of all the customization features that I needed.
Customers have been happy with the claims process and it feels good to have the peace of mind that lost or damaged packages don’t come out of my pocket.
Thank you for the positive review! We're glad to hear that we were able to meet your needs and provide a hassle-free experience. Customer satisfaction is our top priority, and we're happy to know that our service has been well-received. We appreciate your business and look forward to serving you in the future
Great shipping insurance app. They are very responsive and always ask for our feedback which is appreciated. The set up couldn’t be easier. Haven’t had any issues with the app either!
Shipinsure is a very good app. the app has helped me not to lose cash on order returns and order things. it also helped me to scale my sales.
Hello,
Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers through our package protection.
Great App Claims have been made and approved very easy for customers and vendors to use! A++ Love it
Hello,
Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers through our package protection.
Great App. Really recommends this app. Help me a lot with bad products and chargebacks. Recommends for every store out there
Hello,
Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers...
My store was getting a lot of chargebacks but this app quickly eliminate that. Their support is awesome. Really recommends
Hello,
Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers...
Thank you for the feedback. We are sorry that this experience was terrible for you, and we take full ownership of what happened. Our merchants are at the center of everything we do, and we promise to pay claims on everything that is not fraud. In this instance, we were informed by the carrier that it was still in transit and wanted to give them ample time to come through on their promise to deliver the package. Since this experience, we have changed our policy and will pay claims sooner and with less hassle. We have also substantially built out our claims department and are available 24/7. We were in the wrong, and we promise to be better for you and your customers moving forward.