ShipInsure Shipping Protection , 21件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の86%は5つ星です
    18
  • 評価の5%は4つ星です
    1
  • 評価の5%は3つ星です
    1
  • 評価の0%は2つ星です
  • 評価の5%は1つ星です
    1
編集日：2023年12月6日

Bahgsu Jewels
アメリカ合衆国
アプリの使用期間：3ヶ月
ShipInsureが返信しました 2023年10月5日

Thank you for the feedback. We are sorry that this experience was terrible for you, and we take full ownership of what happened. Our merchants are at the center of everything we do, and we promise to pay claims on everything that is not fraud. In this instance, we were informed by the carrier that it was still in transit and wanted to give them ample time to come through on their promise to deliver the package. Since this experience, we have changed our policy and will pay claims sooner and with less hassle. We have also substantially built out our claims department and are available 24/7. We were in the wrong, and we promise to be better for you and your customers moving forward.

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