Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 5% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
3 april 2023

Great customer service support. I reached out with a minor issue and it was resolved right away.!!!!!

Sweetly Rose
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
ShipInsure heeft geantwoord 3 april 2023

We appreciate your kind review! It's great to hear that we were able to fulfill your requirements and offer a seamless experience. At our company, ensuring customer satisfaction is of utmost importance, and we are delighted that you were pleased with our service. Thank you for your patronage, and we eagerly anticipate the opportunity to assist you again in the future.

6 november 2022

it was easy to install , the customer support team is great especially Morris , they saved me tones of money with packages lost by UPS, I love it that it is free for me, they only charge the customer a small fee

Plantoria Pure Inc.
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
ShipInsure heeft geantwoord 7 november 2022

Thank you so much for taking the time to leave us a great review!
We're glad that you're enjoying using our app. We’re constantly trying to improve our app and your feedback is very important in doing so. So if there’s anything else you can think of that would make it better, please let us know!

21 maart 2023

Very responsive, easy to set up, and promptly took care of all the customization features that I needed.

Customers have been happy with the claims process and it feels good to have the peace of mind that lost or damaged packages don’t come out of my pocket.

Notorious Lift
Verenigde Staten
Ongeveer een maand gebruiken de app
ShipInsure heeft geantwoord 23 maart 2023

Thank you for the positive review! We're glad to hear that we were able to meet your needs and provide a hassle-free experience. Customer satisfaction is our top priority, and we're happy to know that our service has been well-received. We appreciate your business and look forward to serving you in the future

14 september 2021

Shipinsure is a very good app. the app has helped me not to lose cash on order returns and order things. it also helped me to scale my sales.

Nickchels beauty products
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
ShipInsure heeft geantwoord 30 september 2021

Hello,
Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers through our package protection.

14 september 2021

Great App Claims have been made and approved very easy for customers and vendors to use! A++ Love it

Suslo Couture
Verenigde Staten
20 dagen gebruiken de app
ShipInsure heeft geantwoord 30 september 2021

Hello,
Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers through our package protection.

Bewerkt 29 september 2021

Triple AAA Fashion Collection Based on our experience with this app we have reached out twice to support for simple basic information and have not heard anything from them since hope they see this message and we get some help! We heard back from John and he was able to provide us more details on what we are looking for so we are looking forward to seeing the process within the coming months together this insurance has helped our store from having lots of abundant checkout from or site.

Triple AAA Fashion Collection
Verenigde Staten
4 maanden gebruiken de app
ShipInsure heeft geantwoord 6 oktober 2021

Thanks for your business question and feedback regarding future functionality of the ShipInsure product. It is great to get feedback, and even 'beta-testers' as we prioritize new features and roll them out (and fine-tune them to what the market wants).
Our apologies for not seeing your business question initially.

7 oktober 2022

Customer service is great and very responsive. I do like this app, however, they do not cover shipping + taxes for customers, which other apps do. They said they are going to update this in the future. I am going to stick with them because I do feel like they have a lot of potential and I do like how easy it was to install.

BRIAVIA
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
ShipInsure heeft geantwoord 12 oktober 2022

Hello,
Thank you so much for taking the time to leave us a great review! We're glad you're enjoying our app. We’re constantly trying to improve our app and your feedback is very important in doing so. So if there’s anything else you can think of that would make it better, please let us know!

1 oktober 2021

Great App. Really recommends this app. Help me a lot with bad products and chargebacks. Recommends for every store out there

topdecorshop
Verenigde Staten
Ongeveer 22 uur gebruiken de app
ShipInsure heeft geantwoord 4 november 2021

Hello,
Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers...

1 oktober 2021

My store was getting a lot of chargebacks but this app quickly eliminate that. Their support is awesome. Really recommends

Honey Bliss Collections
Verenigde Staten
Ongeveer 20 uur gebruiken de app
ShipInsure heeft geantwoord 4 november 2021

Hello,
Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers...

16 december 2021

Would mark it zero stars if I could. App causes variants to not work with certain themes in shopify and their support was zero... Been a couple weeks and still no reply other than wanting to know what I removed the app.

Team EAM, Inc
Verenigde Staten
13 dagen gebruiken de app