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Using ShipInsure for package protection has been a game changer! I used to spend a lot of time on the phone or over email contacting different shipping companies regarding lost packages, but now customers are able to file a claim on their own for their missing packages. This has saved me so much time and the customers are happier receiving a resolution in a timely manner. If I ever have any issues, I just send an email and I receive a reply back.
We used to spend hours each week dealing with carrier claims. ShipInsure has allowed us to avoid this entirely and is also making us money. I'm very happy with this app.
Great app. Set up was quick and easy. Team has been helpful. Working great so far.
ShipInsure has been a fantastic addition to our store. The integration was seamless, and our customers value the extra layer of coverage it provides. Their support team is both responsive and helpful, making the entire process straightforward. We've already seen a reduction in time spent dealing with shipping issues. I highly recommend ShipInsure to all Shopify store owners!
Couldn't be happier with my experience. I've just added ShipInsure to my second Shopify store. David and Noah have been very knowledgeable and helpful throughout and I would recommend this app to anyone to wants to reduce their liabilities on shipping! Thanks team!
Easy to integrate. Great purchase rate. No issues at all. Overall great service to provide your customers
Fantastic responsiveness from support (specifically Noah). Very happy with the utility their service provides as well. Highly recommend.
Very responsive, easy to set up, and promptly took care of all the customization features that I needed.
Customers have been happy with the claims process and it feels good to have the peace of mind that lost or damaged packages don’t come out of my pocket.
Thank you for the positive review! We're glad to hear that we were able to meet your needs and provide a hassle-free experience. Customer satisfaction is our top priority, and we're happy to know that our service has been well-received. We appreciate your business and look forward to serving you in the future
Very good communication with everyone we have spoken to. The onboarding process was by far the simplest, and quickest yet.
This app is a wow! it works just exactly as described. I love it and its amazing, i will recommend it to my friends.
Hello,
Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers through our package protection.