ShipInsure Shipping Protection

ShipInsure Shipping Protection

Priser
Gratis
Höjdpunkter
Använd direkt i Shopify-admin
Betyg
2,9 (36)
Utvecklare
ShipInsure

Ease shipping headaches, increase revenue, elevate your customer checkout experience.

Let ShipInsure handle your shipping concerns at no cost to you. Provide your customers with peace of mind from checkout to delivery. With full coverage for lost, damaged, or stolen orders, our service enhances the purchasing experience. In the rare event of an issue, ShipInsure promptly takes care of refunds or reorders from your store, providing you with the tools to boost customer satisfaction.

Let ShipInsure handle your shipping concerns at no cost to you. Provide your customers with peace ... mer
  • Reduce support time and costs with smart tech and dedicated support
  • Minimize losses while increasing revenue through order protection
  • Increase customer retention with fast claims resolution
  • Flexible pricing and revenue-sharing options tailored to your store’s needs

Innehåller oöversatt text

Visa översättning
Höjdpunkter
Använd direkt i Shopify-admin

Språk

engelska och franska

Denna app finns inte översatt till svenska

Fungerar med

  • Kassa
  • With All Cart's
  • Gorgias
  • Ticketing system
  • Help Desk Software
  • Zendesk
  • Recharge

Priser

Free

Gratis

Innehåller oöversatt text

Visa översättning

Alla avgifter debiteras i USD. Se alla prisalternativ

Recensioner (36)

Helhetsomdöme
2,9
Antal per omdömesnivå
  • 67 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 28 % av omdömena har 1 stjärnor
27 januari 2025

Zero response to inquires and virtually no customer support makes this app a severe challenge.

The app works, but is completely non-customizable. You cannot change the amount charged, you cannot change the refund or replace options.

The only saving grace is that they actually pay out when claims are made. If replacements are requested though, you will probably lose money compared to a refund if ...

Clover Airsoft
USA
Mer än ett år användning av appen
18 februari 2025

We thought installing this app would be best for business since it could help resolve any shipping issues that customers may face. Unfortunately this was not the case. We had two customers reach out regarding shipping issues their orders because ShipInsure did not fulfill their role of properly protecting the packages from issues. One customer explained how their damaged item claim was initially ...

Coco Cloud Slimes
USA
7 månader användning av appen
3 december 2024

Using ShipInsure for package protection has been a game changer! I used to spend a lot of time on the phone or over email contacting different shipping companies regarding lost packages, but now customers are able to file a claim on their own for their missing packages. This has saved me so much time and the customers are happier receiving a resolution in a timely manner. If I ever have any ...

Kibou
USA
6 månader användning av appen
14 februari 2025

DO NOT USE THEM. THEY ARE NOT LEGIT INSURANCE COMPANY- They just took insurance premium from all of our orders and when UPS damaged the shipments, they deny coverage of insurance values per their own policy. THEY ARE FRAUD.

Instead this is what they wrote:

"We are unable to offer protection for your orders at this time. Any collected premiums will be refunded in full.

We apologize for the ...

Vanity Set Glow
USA
16 dagar användning av appen
7 november 2024

At first, everything seemed promising—the product does work, but it has its limitations. I can’t set my own pricing without contacting them directly, and even then, it takes weeks for any changes to be made. Their support team completely disappeared after I asked basic questions, like why we were getting charged on our credit card and how their business model actually works. We’re being billed ...

Jawzrsize
USA
9 månader användning av appen

Support

Support på appen tillhandahålls av ShipInsure.

Eller besök deras supportportal

Resurser

Den här utvecklaren erbjuder inte direkt support på Svenska.

Utvecklare

ShipInsure

1221 College Park Dr, Suite 116, Dover, DE, 19904, US

Lansering

10 september 2021 · Ändringslogg

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