ShipMonk | Order Fulfillment

We've been using Shipmonk for some time now and our rep, Michael has been great! He's proactive in bringing any cost saving opportunities to us and goes above and beyond for our account by making himself available at all times of the day for any questions or concerns.

Looking forward to our long-term partnership with Shipmonk!

ShipMonk really made our whole 3PL and inventory management system seamless. Before we were using a local distributor which overcharged us and consistently brought slow shipping times. After switching to ShipMonk we loved their platform which was easy to use and customer service was stellar. Would highly recommend them for your 3PL needs!

It was easy to setup, great customer service! We used Shipmonk Integration with Shopify has been seamless. I definitely recommend.

I've worked with Shipmonk for over 3 years now . We switched over during peak season which could have been a total mess. Integration was smooth and painless. Ever since then, we love how responsive they are with any issues that rise up. We identify, locate the root cause, fix and move on.
We have dedicated happiness engineer who is assisting us in all aspect and giving best top notch customer experience. we love the services of shipmonk.

Love Shipmonk! Previously it was a nightmare doing fulfillment in-house. Shipmonk made it possible to scale our sales effortlessly.

The technology/software is top notch. I've used 3 3PLs in the past with three different softwares. Shipmonk is night and day the best and has incredibly robust functionality that makes shipping/logistics management much easier. Love the UI and features they have implemented. Worth a demo of the backend to see the software. They are very innovative and have through the pain points we have to make what I feel is the best product on the market. I've visited their facility in Fort Lauderdale and have been extremely impressed with their overall operation and efficiency. Since we are a small business, customer service is the most important thing to us. Shipmonk is incredibly responsive and helped us navigate some issues we had with our SKUs. The onboarding was a breeze and would rate their customer services a 10/10.

Love working with Shipmonk. I've tried working with other fulfilment services and they don't come close. Mistakes happen (as they do anywhere) but with Shipmonk they're very, very rare and when they do happen, customer service is always there to help. I couldn't recommend them enough.

Shipmonk is amazing! I love working with them, they are always helpful. Orders are almost out the next day. I love their inventory tools. I switched over from a different fufillment service, and have had a MUCH better experience.

We've worked with many fulfillment partners over the years. Shipmonk is one of the best platforms we've used and it is constantly improving. Their support is also one of the best we've experienced. Recent expansion has put a slight strain on their team, as we've cycled through several "Happiness Engineers" in the past year, but they do their best and response time remains quite fast. Their MonkProtect service has been a real game changer for us, allowing us to handle shipping and fulfillment claims with basically no friction: it's a win for our customers and for us.

We love using ShipMonk their customer service is the best and with dedicated "happiness engineers" there are real people that can help solve fullfillment issues. They are an extention of our customer service and we appreciate their quick response times and attention to detail.