ShipMonk | Order Fulfillment , 리뷰 124개

My onboarding associate, Katie was excellent. She was knowledgeable about all the processes, patient with all my questions, and thoughtfully thought through my questions to provide solutions to my issues.

Matt was extremely helpful in helping us transfer a handful of skus from one account to another. He was very thorough in his communication and was able to answer all the questions we had.

As a large subscription box business, our 3PL needs can vary greatly and often require a deep level of understanding of the fulfillment process.

Fernanda, our Shipmonk support representative, has been invaluable in suiting our business needs. The knowledge and background that she brings to our team makes a night-and-day positive impact on our 3PL experience.

My Etsy small business has been integrated with ShipMonk about three months ago and I have had nothing but a great experience. The onboarding process was complicated but thanks to the Onboarding Associate Katie Foss who is very knowledgeable, patient, and professional it went smoothly as well as shipping and ordering since then. Katie was very helpful with pricing and rates when it came to loading inventory on initial shipments.
I integrated my Shopify store just a day ago. The integration team, especially WILLIAM BIELEFELD was very helpful with a very quick response time, careful explanations, and guidance.
I would definitely recommend ShipMonk to small businesses. Their platform is reliable and comprehensive. Thank you ShipMonk team!

My experience with Joan was fantastic. Answered all my questions and made the onboarding process smooth and really easy.

We love Shipmonk! Great support and helps our business tremendously.

It's been a pleasure for us to work with Shipmonk, for a long period of time with much success. There is no doubt that our business growth was possible thanks to Shipmonk's ability to scale while our business and marking scale with accuracy and control all over, and less handling with the logistics as Shipmonk does great work

We've been with Shipmonk for about 2 years now and they only keep getting better! Happy to see an app plugin for Shopify now.

Excellent. Great support team and we've got the most responsive and helpful shipping manager any company could ask for. Super easy to use and love the new UI!

ShipMonk has been a really great partner with excellent customer service. Like everywhere, last year with the pandemic and then a blow out November/December, and then lingering effects of COVID-19 there were several unavoidable issues and delays but it is very clear ShipMonk had the leadership and strategy on how to come out of it and put in a lot of new tactics to make sure they are in a better position next year. They are continually improving and making things better which is something important with any partner. We recommend them!