Omtaler (129)

Samlet vurdering
4,4
Antall per vurderingsnivå
  • 78 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 16 % av vurderingene er 1 stjerner
7. mars 2024

Shipmonk has been an amazing 1 stop shop for all my shipping and fulfillment needs. The most daunting task was the setup but David Lowthorp is their Onboarding Specialist and he made everything very easy and efficient. He also answered every question with a quick and timely response. I definitely recommend ShipMonk!

Elite Level Status
USA
3 måneder bruker appen
ShipMonk svarte 9. juli 2024

Thank you for leaving this review. We appreciate your feedback on the set up process and our customer support. We've shared your comments with David and the Client Experience team. Thank you for being a valued ShipMonk client; we are proud to be the solution to all your shipping and fulfillment needs, and are always happy to help you!

23. januar 2018

Shipmonk provides great service. They ship same or next day, their carrier rates are the lowest. We worked with multiple other companies before and Shipmonk seems to be the best

Zinvo
USA
Over 1 år bruker appen
26. juli 2018

One of the excellent options for fulfillment. They really friendly and helpful. Service and delivery are top notch. Go for it.

Bijouxsurprise
Canada
Over 1 år bruker appen
23. januar 2018

Overall, my experience with ShipMonk has been fantastic.

I was previously using ShipBob, but they had huge problems with inventory shrinkage and didn't seem to care about my business, and I was glad to find an alternative 3PL at a competitive price point.

On virtually all fronts, ShipMonk has met or exceeded my expectations, and if or when they haven't, they've made a sincere effort to reconcile it.

Easy recommendation!

Acehackware
USA
Over 1 år bruker appen
16. juni 2021

We have been using Shipmonk on our new website (a few months now) with great results. The customer service is outstanding, especially for people who don't have too much experience dealing with 3rd party fulfillers. Their platform is a bit complex, but there are plenty of resources that explain everything and the support team is always helpful in smoothing out any issues quickly and patiently explaining how to properly use the tool over the phone or email. I also really like the reporting (both for orders/fulfillment as well as costs to us) and simple pricing model, which has been exactly in line with what they showed me during the sales pitch. Couldn't be happier thus far!

Return of the Living Dead
USA
Rundt 1 år bruker appen
16. august 2023

A much needed 3rd party fulfillment service that makes it possible for me to manage my online business. Very detail oriented, thorough, and supportive.

Primal Health Foods
USA
Rundt 1 år bruker appen
7. juli 2022

On the Inventory distribution side of things, Shipmonk has made it really easy to send inventory and determine its levels. Its' platform if very user friendly as it provides useful metrics such as stockout days and low inventory levels. The happiness engineers are awesome at providing help and clarification on any of our company's requests.

SNOW® Oral Care
USA
Rundt 1 år bruker appen
23. januar 2018

Love shipmonk integrations, it makes it super easy to manage my business.

Whyandwhale
USA
Rundt 1 år bruker appen
2. februar 2021

What a fantastic company. Not only are they effective and efficient, but their customer service is superb. Really helped us out on a personal level with our business on top of doing an excellent job at fulfillment.

Blender Buddy
USA
Rundt 1 år bruker appen
28. januar 2024

I had an outstanding experience with Joan Trigoso at ShipMonk. Joan's expertise and dedication made setting up my account a breeze. They patiently guided me through the process, addressing all my questions with clear explanations. Joan's attention to detail and commitment to customer satisfaction truly impressed me. I now feel confident and well-prepared to utilize ShipMonk for my fulfillment needs.

Helafit
USA
7 måneder bruker appen
ShipMonk svarte 9. juli 2024

Thank you for the review. We're happy to hear that Joan has provided you with exceptional customer service, and we've shared the feedback with her. Our Client Experience team wants to ensure every aspect of your fulfillment needs are being met, so please don't hesitate to reach out to us for any additional help in the future.