ShipMonk | Order Fulfillment

ShipMonk | Order Fulfillment

Installazione gratuita. Possono essere applicati costi aggiuntivi.
Valutazione (4,5)
Recensioni
Sviluppatore

Informazioni sull’app

Lanciata

15 dicembre 2017

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

Amazon, Skubana, Cin7, Returnly, Loop Returns, Gorgais

Growing brands trust ShipMonk's 3PL platform to master their shipping and fulfillment operations.

ShipMonk’s powerful 3PL platform is perfect for eCommerce and DTC companies of all sizes, looking to master their fulfillment challenges. Easily connect your store with our 75+ integrations. Our in-house fulfillment centers are supported by the most advanced order, inventory, shipping and warehouse management software in the industry. Paired with our transparent billing and leading customer support, we guarantee that with ShipMonk, your business will stress less and grow more!

ShipMonk’s powerful 3PL platform is perfect for eCommerce and DTC companies of all sizes, looking to master their fulfillment challenges. Easily connect your store with our 75+ integrations. Our in-house fulfillment centers are supported by the most advanced order, inventory, shipping and warehouse management software in the industry. Paired with our transparent billing and leading customer support, we guarantee that with ShipMonk, your business will stress less and grow more! altro
  • Designed to help brands take a proactive approach to shipping and fulfillment.
  • Take advantage of ShipMonk's heavily discounted carrier shipping rates.
  • Dedicated Happiness Engineers make sure your account gets the support it needs.

Prezzi

Puoi ricevere addebiti esterni da ShipMonk separatamente rispetto alla fattura Shopify. Scopri di più

Installazione gratuita

Pick & pack fees, shipping, and storage costs.

Installazione gratuita

Pick & pack fees, shipping, and storage costs.

Tutte le spese sono fatturate in USD. Vedi tutte le opzioni di prezzo

111 recensioni

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 77% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 17% delle recensioni ha 1 stelle
29 settembre 2023

I have been with Shipmonk for 2 years now. We are now working with a WONDERFUL happiness engineer, Ron T. He makes great efforts to understand the nuances of our brand. He is very communicative, polished and professional. It is really impressive to partner with someone like Ron, that also has the energy and knowledge to DRIVE our business. We are grateful for this partnership and to be assigned Ron T.

Alkamind
Stati Uniti
Oltre 2 anni di utilizzo dell’app
7 novembre 2023

Our Happiness Engineer Matthew S. was brilliant assisting us with a recent issue we had. He was quick to respond and was able to answer all our questions, and the process went very smoothly. We are very thankful for his help.

SIRENI BEAUTY
Stati Uniti
5 mesi di utilizzo dell’app
19 ottobre 2023

Making the move to partner with a 3PL for our eCommerce site was pretty scary! But Pascalle and the team at Shipmonk have gone over and above in supporting us during the transition. We've been super impressed with their communication and timely responses. We'll definitely be recommending Shipmonk!

Emily The Strange
Stati Uniti
Circa un mese di utilizzo dell’app
25 agosto 2023

AN UPDATE WITH ANOTHER HORRIBLE CUSTOMER SERVICE EXPERIENCE:

i had to ship a wholesale order that weighs 60 lbs via USPS which normally would cost around $90 via USPS (nonnegotiated rates) , they charged me $527!!!
and the insane part is that since it was a wholesale order, the cost of shipping was TBD until the package was picked up by USPS which is too late. i call to let them know to intercept the package as i did not get a chance to approve this and the order i was shipping is not worth more than $250 in its entirety!!! but NO help.

this is an update to my previous onboarding experience which was another fail, the app works fine even though it overcharges but the minute you have an issue - they OVERBILL or just abandon you.

previous review: Horrible onboarding with so many details on their support pages and almost no syncing with shopify system - had to enter everything manually (they would have the SKU as the product name, the weight in ounces put in lbs), and then the receiving of products is miserable (they again overweigh products & overcharge on shipping and you cannot even edit to the right weight - an 8oz bottle could be weighed as 1 lb! Or even more! ) i regret sending them a whole stock, i should have started with a few items The team talks nicely and try to help but it feels like they are overwhelmed with their system and work flow themselves so the help they end up giving is subpar. in the end of the day, if i am outsourcing my shipping, you need to be a well oiled machine and a cheap alternative to in-house but they are anything but! Also our first big delivery with them was a big big big fail, we were overcharged with UPS because of their weight "errors"above - they split up 1 big order to 8 orders which were not packed professionally, they did a miserable job with taping up boxes and putting heavy items in a no-bubble plastic envelopes like true beginners and arrived to my client all destroyed.

DR WIMA BEAUTY
Stati Uniti
Circa un anno di utilizzo dell’app
ShipMonk ha risposto 28 agosto 2023

Dear Dr. Wima Beauty,

We are sorry if you have encountered any issues with shipping your products or utilizing our software to execute orders the way you intended. Our team would love to walk you though any aspects of our fulfillment platform that aren't syncing with your needs so your 3PL fulfillment can run as smoothly as possible. Our Client Experience team will reach out to you directly in the hopes of ironing out miscommunications and finding the best solution for your needs.

11 agosto 2023

We had a few challenges to work through, and Josh Callaway helped to resolve them within 48 hours. He has been very effective and communicated well throughout the whole process. 5 stars.

Lupine Lane Co.
Stati Uniti
8 mesi di utilizzo dell’app

Informazioni sull’app

Lanciata

15 dicembre 2017

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

Amazon, Skubana, Cin7, Returnly, Loop Returns, Gorgais

Sviluppata da ShipMonk

Informazioni su ShipMonk

Valutazione media: 4,5

Crea app per l’App Store di Shopify da 6 anni

201 NW 22nd Avenue, Unit 100, Fort Lauderdale, FL, 33311, US

Assistenza

Invia un messaggio

(855) 222-4601

developers@shipmonk.com

Questo sviluppatore non offre assistenza diretta in Italiano.

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Your Brand. Fulfilled.